Practice Support Specialist

Job not on LinkedIn

August 7

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Aledade, Inc.

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Enterprise

Aledade, Inc. is a public benefit corporation that operates as the largest network of independent primary care practices in the United States. The company specializes in Accountable Care Organizations (ACOs), which help primary care practices and health centers improve patient outcomes and generate sustainable revenue through value-based care solutions. Aledade offers data insights, support, and business solutions to achieve sustainability and clinical autonomy. It collaborates with a wide range of healthcare providers, including primary care practices, community health centers, and network ACOs, ensuring improved quality of care and patient satisfaction. With operations in 45 states and affiliations with over 20,000 clinicians serving more than 2. 5 million patients, Aledade is committed to reducing care fragmentation and enhancing the overall quality of life for clinicians and patients alike.

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🏢 Enterprise

📋 Description

• Join Aledade's mission to transform healthcare delivery as a Practice Support Specialist, where your technical expertise directly empowers medical practices to provide better patient care.•In this role, you'll serve as the go-to problem solver for complex technical challenges, becoming a trusted expert that healthcare providers rely on when they need solutions that work.•You'll dive deep into sophisticated healthcare technology systems, mastering the intricacies of our platform while tackling varied, challenging issues that require real analytical thinking.•Every day brings new technical puzzles to solve, from troubleshooting intricate data flows to resolving connectivity challenges that keep practices running smoothly.•This isn't your typical help desk role.•You'll develop specialized expertise in healthcare data standards, work independently on complex problems, and directly impact how medical practices operate.•When you solve a challenging technical issue, you're not just fixing software; you're helping healthcare providers spend more time with their patients instead of wrestling with technology.•Your technical skills will genuinely make a difference in supporting practices that are working to improve patient outcomes every day.

🎯 Requirements

• Minimum of four year’s experience in troubleshooting Application issues in healthcare settings.•Demonstrate competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA (understand basic structure of the files & translate it against the specs)•Experience using SQL •Experience working with SFTP and VPN connectivity•Demonstrate ability in time management, self task prioritization, proactive approach in resolving issues, attention to details.•Demonstrate excellent problem solving skills.•Demonstrate ability to communicate with stakeholders in clear and concise manner, including upward communication•Bachelor Degree in Health Informatics, Information Technology, or related fields, 4+ years experience working in the interoperability field, troubleshooting healthcare application/data issues, or demonstrating combined competencies.

🏖️ Benefits

• Flexible work schedules and the ability to work remotely are available for many roles•Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners•Robust time-off plan (21 days of PTO in your first year)•Two paid volunteer days and 11 paid holidays•12 weeks paid parental leave for all new parents•Six weeks paid sabbatical after six years of service•Educational Assistant Program and Clinical Employee Reimbursement Program•401(k) with up to 4% match•Stock options•And much more!