Amorim Global
B2B âą B2C âą Real Estate
Amorim Global is a boutique international law firm and consultancy that provides legal, immigration and crossâborder business services to individuals and companies. The firm specializes in immigration and residency permits (including visas for retirees, skilled workers, entrepreneurs, digital nomads and investor visas), citizenship and document transcriptions, international family law (divorce, adoption, custody, child abduction), crossâborder dispute resolution and recognition of foreign decisions, and corporate internationalization services such as crossâborder incorporations, M&A support, tax planning, compliance, contracts and real estate investment advisory. Amorim Global operates with a global network and offers tailored solutions for both personal clients and corporate clients, with offices in Brazil and international partnerships.
11 - 50 employees
Founded 2019
đ€ B2B
đ„ B2C
đ Real Estate
Customer Success Analyst
Job not on LinkedIn
November 25
đŁïžđ§đ·đ”đč Portuguese Required
Amorim Global
B2B âą B2C âą Real Estate
Amorim Global is a boutique international law firm and consultancy that provides legal, immigration and crossâborder business services to individuals and companies. The firm specializes in immigration and residency permits (including visas for retirees, skilled workers, entrepreneurs, digital nomads and investor visas), citizenship and document transcriptions, international family law (divorce, adoption, custody, child abduction), crossâborder dispute resolution and recognition of foreign decisions, and corporate internationalization services such as crossâborder incorporations, M&A support, tax planning, compliance, contracts and real estate investment advisory. Amorim Global operates with a global network and offers tailored solutions for both personal clients and corporate clients, with offices in Brazil and international partnerships.
11 - 50 employees
Founded 2019
đ€ B2B
đ„ B2C
đ Real Estate
đ Description
âą Serve as the primary point of contact for a portfolio of clients, building trusted relationships and understanding their business needs. âą Proactively reach out to clients by phone, email and video calls to monitor progress, gather feedback, and strengthen relationships. âą Respond to client inquiries via email, chat and phone with empathy, clarity and efficiency. âą Monitor customer engagement and proactively identify risks, unmet needs and growth opportunities. âą Work cross-functionally with Legal, Product and Sales teams to resolve complex issues and implement improvements. âą Track KPIs, satisfaction metrics and feedback to generate insights and enhance the customer experience. âą Develop and deliver customized success plans, check-ins and follow-ups aligned with client goals. âą Advocate for clients internally, bringing their voice to the center of decision-making and innovation.
đŻ Requirements
âą Experience in Customer Success, Account Management or Customer Experience. âą Ownership mindset and ability to lead and follow through on client initiatives. âą Empathy, problem-solving skills and a passion for helping others succeed. âą Experience with CRM tools and an analytical approach to customer data. âą Proactive attitude, curiosity, adaptability and a collaborative spirit. âą Excellent written and verbal communication skills.
đïž Benefits
âą Corporate University - ALURA
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