Technical Account Manager

August 29

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AMPECO

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Energy • Transport • SaaS

AMPECO is a global software provider specializing in EV charging management solutions. Their platform offers a comprehensive suite of tools to manage EV charging infrastructure, providing charge point operators (CPOs), energy utilities, and other enterprise players with the capabilities to execute effective charging strategies. AMPECO’s software includes features such as dynamic load management, payment integration, billing, EV roaming, and energy management. The platform is hardware-agnostic, allowing integration with various charging stations and related equipment, ensuring flexibility and scalability across multiple markets. AMPECO empowers EV charging providers with full business control, offering a white-label solution that allows branding autonomy. With a robust API and extensive resource library, AMPECO facilitates customized and innovative solutions for a rapidly growing market. The company is dedicated to supporting their clients through personalized consultancy, technical architecture advice, and comprehensive customer support.

51 - 200 employees

⚡ Energy

🚗 Transport

☁️ SaaS

💰 $13M Series A on 2023-01

📋 Description

• AMPECO is one of the most innovative companies in electric vehicle charging infrastructure—an industry that aims to change the world by making charging easier for everyone. • The AMPECO EV Charging Platform is a business-critical SaaS platform companies use to manage their electric vehicle charging infrastructure, processes, and energy use. • Our brilliant and experienced team is dedicated to our mission—accelerating the world’s transformation to clean technologies in the mobility and energy sector. • About the Role: As a Technical Account Manager, you’ll play a technical role on our customer-facing team. • You’ll work closely with the sales and product teams to support new business opportunities, demo the platform to prospects, manage proof-of-concept (PoC) deployments, and serve as a frontline technical resource for customers post-sales. • You will be instrumental in building trust with prospects and clients by translating complex technical requirements into clear, actionable solutions. The role will require limited business travel.

🎯 Requirements

• 3–5+ years in a presales engineering, technical account management, or customer-facing technical role, preferably in EV technology. • Background in EV infrastructure, energy tech, IoT, or mobility software. • Strong understanding of APIs, cloud platforms (AWS/GCP), and integration concepts. • Excellent verbal and written communication skills with the ability to explain complex topics to both technical and non-technical stakeholders. • Familiarity with EV charging protocols (e.g., OCPP, OCPI), energy systems, or fleet management. • Experience working with CRMs, ticketing systems, and knowledge bases. • Experience in scripting (e.g., Python, Shell), SQL, or data analysis tools for troubleshooting or reporting. • Experience supporting enterprise-level deployments or integrations.

🏖️ Benefits

• Competitive salary and performance-based incentives • Health, dental, and vision benefits • Flexible work environment • Opportunity to grow with a mission-driven startup in a high-impact industry • Direct involvement in shaping the customer experience and product roadmap