Apricot
11 - 50 employees
Founded 2024
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Apricot is a non-profit sourcing firm dedicated to assisting displaced and underserved talent from the MENA region in finding jobs in the technology sector. Comprising product and tech leaders from Fortune 50 companies, Apricot aims to foster a vibrant community of high-caliber talent through initiatives in talent acquisition, digital recruitment, and social impact recruitment. With a hands-on approach, they utilize proven methods to create opportunities for refugee and displaced individuals, contributing to their empowerment and the broader tech industry.
Customer Support Specialist, Telehealth
Job not on LinkedIn
đź•’ June 23
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
đź’ť Customer Support
🦅 H1B Visa Sponsor
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Apricot
11 - 50 employees
Founded 2024
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Apricot is a non-profit sourcing firm dedicated to assisting displaced and underserved talent from the MENA region in finding jobs in the technology sector. Comprising product and tech leaders from Fortune 50 companies, Apricot aims to foster a vibrant community of high-caliber talent through initiatives in talent acquisition, digital recruitment, and social impact recruitment. With a hands-on approach, they utilize proven methods to create opportunities for refugee and displaced individuals, contributing to their empowerment and the broader tech industry.
đź“‹ Description
• Serve as the first point of contact for patients and providers via phone, email, and chat • Handle inquiries related to appointments, services, and platform usage • Resolve issues efficiently while maintaining a high level of empathy and professionalism • Coordinate with internal teams to ensure timely resolution of requests • Maintain accurate records of interactions and follow-ups • Uphold a strong standard of patient confidentiality and data privacy
🎯 Requirements
• Fluency in English (spoken and written) is required • Previous experience in customer support, preferably in healthcare or telehealth • Strong communication and interpersonal skills • Ability to handle sensitive situations with empathy and professionalism • Excellent problem-solving and follow-through skills • Comfortable using digital tools, CRMs, and support platforms
🏖️ Benefits
• Health insurance • Paid time off • Professional development opportunities
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