ServiceNow Change Manager

Job not on LinkedIn

September 17

Apply Now

Receive Emails with Similar Jobs

Apside

WebsiteLinkedInAll Job Openings

B2B • SaaS • Cybersecurity

Apside is an international digital services company that supports its clients in creating value and addressing strategic challenges with a strong focus on technology and societal performance. The company provides technological expertise particularly in cybersecurity, data and artificial intelligence (AI), and cloud services. Additionally, Apside offers cross-cutting solutions in digital learning and consulting, as well as specialized support for disabilities through Apsid’EA. With over 3,000 employees across 28 international agencies, Apside serves a diverse range of sectors including industry, banking, insurance, and public services. The company prides itself on its ability to integrate into and understand the specific needs of its clients' industries to ensure the success of their projects.

1001 - 5000 employees

Founded 36 years

🤝 B2B

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Provide hands-on change management support to ServiceNow implementations. • In collaboration with our client’s Digital Change Portfolio lead, leverage change management approach to deliver initiative-specific change canvas, stakeholder impact assessment, change plan, change story, kick-off materials, change risk and mitigation plan, communications & engagement plan, stakeholder readiness tracker/survey, training plan, adoption plan, lessons learned document and sustainment plan, satisfaction and benefits realization assessment. • Upskill Client’s internal change management team on best practices for providing change management support for implementations of ServiceNow’s Customer Service Management, Case Management, and Integrated Risk Management modules.

🎯 Requirements

• Will be supporting ServiceNow implementations – knowledge of this platform is required • Experienced change manager who has developed and implemented change management plans to support digital transformation projects • Change management support for ServiceNow implementations • Workshop facilitation • Complex stakeholder management • Assets: Experience working services, federal crown corporation

🏖️ Benefits

• À distance / Télétravail