Technical Account Manager

Job not on LinkedIn

October 28

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

+2 more states

🏄 California – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $105.8k - $164.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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Aptible

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SaaS • Security • Compliance

Aptible is a platform as a service (PaaS) provider focused on delivering cloud infrastructure that is secure, reliable, and compliant, catering specifically to startups. It is designed to simplify the launch and scaling of applications and databases with a strong emphasis on security and compliance, including HIPAA, HITRUST, and SOC 2 readiness. Aptible's offerings include features such as secure and encrypted managed databases, network monitoring, automatic backups, and compliance reporting. The platform supports a broad range of development tools and languages, aiming to streamline deployment processes and alleviate the burden of infrastructure management for developers.

51 - 200 employees

Founded 2013

☁️ SaaS

🔐 Security

📋 Compliance

💰 $12M Series A on 2019-06

📋 Description

• Establish and deepen relationships with our SMB customers. • Help customers realize the full value of Aptible across their organization. • Onboard new customers, deliver ongoing support and enablement, and drive customer retention and expansion. • Develop a thorough understanding of our product and pricing in the first 30 days. • Take ownership of assigned accounts and ongoing relationship building in the first 90 days.

🎯 Requirements

• 3-5+ Years of Experience in Technical Account Management, or Relevant Customer-Facing and/or Technical Role • Strong organizational, prioritization, and time management skills. • Strong verbal and written communication skills, and excel at articulating complex concepts to technical (e.g. CTOs, Software Engineers, etc.) and non-technical stakeholders. • Strong interest in joining a small, highly collaborative Customer Success Team, and a track record of success in fast-paced environments. • Experience in Sales, particularly in the developer tools space (Nice-to-Have). • Passion for leveraging AI technology to improve how you and your teams operate (Nice-to-Have).

🏖️ Benefits

• Aptible's Values & Principles • Health insurance • Retirement plans • Professional development opportunities