Arboreal Management
Real Estate • B2C
Arboreal Management is a property management company that operates and leases residential buildings across multiple Pacific Northwest cities (Seattle, Tacoma, Portland, Spokane). They focus on affordable, sustainable housing in walkable urban locations, offering a mix of new construction and restored older buildings, on-site community managers, fast in-house maintenance, and tech-enabled tenant portals for online paperwork and payments.
51 - 200 employees
Founded 2020
🏠 Real Estate
👥 B2C
Collections Specialist – Residential Property Management
2 days ago
Arboreal Management
Real Estate • B2C
Arboreal Management is a property management company that operates and leases residential buildings across multiple Pacific Northwest cities (Seattle, Tacoma, Portland, Spokane). They focus on affordable, sustainable housing in walkable urban locations, offering a mix of new construction and restored older buildings, on-site community managers, fast in-house maintenance, and tech-enabled tenant portals for online paperwork and payments.
51 - 200 employees
Founded 2020
🏠 Real Estate
👥 B2C
📋 Description
• Conduct daily outbound calls, texts, and emails to residents with past-due rent balances. • Communicate firmly, professionally, and consistently to encourage prompt payment or set up approved payment arrangements. • Explain account status, amounts owed, deadlines, and potential next steps in clear and confident terms. • Document all communication and attempted contacts in the property management system. • Monitor resident ledgers and follow internal escalation procedures for non-payment. • Coordinate with property managers on cases needing notices, legal action, or alternative resolution steps. • Maintain awareness of state landlord-tenant regulations, fair debt collection practices, and internal policies. • Provide weekly status updates on delinquent accounts and recovery progress.
🎯 Requirements
• Previous experience in collections, customer service, property management, or call-center environments preferred. • Strong verbal communication skills; comfortable making a high volume of calls. • Ability to stay calm, assertive, and professional during difficult conversations. • Highly organized with strong attention to detail and documentation. • Ability to work independently and meet weekly performance expectations. • Reliable internet connection and quiet remote working environment.
Apply NowSimilar Jobs
4 days ago
B2B Collections Officer managing end-to-end credit control for Australian business clients. Requires strong negotiation skills and experience with high-volume accounts.
November 3
Collections Specialist responsible for managing invoice collections and customer follow-ups. Focused on global clients and ensuring timely payments while handling escalations.
October 31
Collections Specialist aiming for timely accounts receivable collection in construction finance. Responsible for client communication, payment resolution, and reporting to finance management.
October 31
Collections Lead managing B2C/B2B collections for HVAC company. Making 50+ calls daily to secure payments and manage accounts receivable.
October 13
Medical Virtual Assistant supporting healthcare operations by managing appointments and payments remotely. Ensuring smooth operations while working from home as part of a healthcare team.