Senior Production Operations Specialist

🕒 July 30

⚔️ Virginia – Remote

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⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 22%

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Logo of Artemis ARC

Artemis ARC

11 - 50 employees

Founded 2021

📣 Marketing

🏥 Healthcare

Marketing • Healthcare • Staffing

Artemis ARC is a mission-driven organization that specializes in health care solutions, communications, marketing, and business transformation. They blend traditional consulting techniques with advanced technology and data science to improve health care systems and outcomes. With a focus on staffing and recruitment in the health sector, Artemis ARC aims to enhance quality of care and access to resources for a better patient experience.

📋 Description

• Coordinate the activities of organizations supporting EHR Go-Live, recovery, and PGL Operations; direct the production and distribution of healthcare support services and drive overall operations improvement. • Support Value Stream Enablement by aligning teams, resources, and execution activities to deliver value efficiently as VHA scales from six live sites to many more. • Support centralized upskilling and onboarding operations, including logistics for training delivery, scheduling, and shipment of training aids to off-site upskilling locations. • Forecast operational demand and coordinate with managers across departments to sequence and resource surge tasks. • Maintain and improve standard operating procedures, operational trackers, and execution cadences for surge-support projects. • Support the Tiered Hub prioritization process and operational metrics monitoring to enable rapid, targeted interventions. • Contribute to weekly task reports, bi-monthly budget trackers, and monthly progress reports.

🎯 Requirements

• Bachelor's degree (BA/BS). • Minimum 8 years of relevant production/operations experience. • Experience in healthcare operations or health IT program execution, ideally in a large integrated delivery system or VHA. • Experience supporting EHR deployment, training operations, or command-center logistics. • Familiarity with Lean/Agile execution practices and operational performance metrics. • Ability to read, write, speak, and understand the English language. • Ability to obtain and maintain a favorable VA background investigation at the Low Risk / NACI level, including electronic fingerprinting and e-QIP submission.

🏖️ Benefits

• Remote work is performed via VA-approved remote access (Citrix Access Gateway) in accordance with VA Handbook 6500 requirements. • Availability for occasional CONUS travel to VA Medical Centers (approximately 5-day site visits).

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