Senior UX Writer

Job not on LinkedIn

October 28

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Articulate

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Articulate develops e-learning software, content, and resources that change the way the world learns. More than 118,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com. With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360. Learn more about Articulate 360 at https://articulate.com/360.With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love. Learn more about Rise.com at https://rise.com.Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 1+ million member of E-Learning Heroes at https://community.articulate.com.As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020: articulate.com/about/careers

201 - 500 employees

Founded 2002

💰 $1.5G Series A on 2021-06

📋 Description

• Write, test, and iterate clear and concise UI content for our e-learning localization product experiences • Drive consistency in new and existing interaction patterns • Serve as a thought leader in UX writing, contributing to the development of best practices and advocating for a user-first approach across teams • Document and maintain the styles and standards for UX writing across all products • Manage projects from needs assessment to implementation • Conduct audits, identify patterns, and lead brainstorming sessions to design the best user experiences and identify areas for optimization • Ensure strategic alignment of UX writing discipline with Articulate’s product principles and brand voice • Develop scalable frameworks that align with global user needs and business goals • Leverage user research, A/B testing, and performance analytics to refine UX copy and optimize user interactions • Collaborate with researchers, product managers, engineers, designers, and other stakeholders to establish conversational, cohesive experiences with a unified voice • Communicate productively with visual thinkers and advocate for your point of view • Work cross-functionally to build experiments, develop hypotheses, and test plans • Foster a culture of collaboration, where constructive feedback and open dialogue are required • Mentor more junior team members to support their work quality and career growth • Proactively track and share project plans, progress, and problems with your manager and cross-functional collaborators • Demonstrate professional, positive, and proactive communication with peers • Invest in team success by pitching in where needed, following up, and following through • Help with hiring and onboarding new team members

🎯 Requirements

• 8+ years of experience as a UX Writer with a deep understanding of user-centered design principles • Strong preference for localization experience • Familiarity with generative AI tools like ChatGPT, Claude, Gemini/Bard, etc., a plus • A builder who’s comfortable in a high-growth environment • A demonstrated ability to use empathy, logic, and data to inform design choices • Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership • A passion for building accessible, inclusive, quality products — and to evangelize those practices • Collaborative mindset and comfortable working effectively in cross-functional teams • A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency • Great team player, highly self-motivated • Ability to collaborate closely with technical writers, product designers, product managers, and engineers • You are resilient, reliable, and optimistic

🏖️ Benefits

• Strong preference for localization experience • Familiarity with generative AI tools like ChatGPT, Claude, Gemini/Bard, etc., a plus • A builder who’s comfortable in a high-growth environment • A demonstrated ability to use empathy, logic, and data to inform design choices • Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership • A passion for building accessible, inclusive, quality products — and to evangelize those practices • Collaborative mindset and comfortable working effectively in cross-functional teams • A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency • Great team player, highly self-motivated • Ability to collaborate closely with technical writers, product designers, product managers, and engineers • You are resilient, reliable, and optimistic