CX Enablement Partner, AI

🕒 June 2

🇺🇸 United States – Remote

💵 $110k - $136k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Asana

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $200M Debt Financing on 2020-06

SaaS • Productivity • Enterprise

Asana is a leading platform for collaborative work management, recognized by industry analysts as being at the forefront of enabling teams to organize work, streamline workflows, and achieve strategic goals. With a suite of features that include project management, resource allocation, AI-powered automation, and extensive app integrations, Asana helps companies connect work across various departments such as marketing, IT, and operations. The platform serves enterprises, small businesses, and non-profits across numerous industries including healthcare, education, and retail, providing tools for goal management, resource planning, and aligning workflows with company objectives. Asana prioritizes enterprise-grade security and compliance standards to ensure data protection while offering scalability to support users world-wide.

📋 Description

• Lead the end-to-end lifecycle of complex CX AI enablement initiatives, from initial strategy and content development to global cross-functional execution. • Consult with CX leadership to prioritize AI enablement initiatives that align with broader corporate strategy and overarching organizational goals. • Design and facilitate diverse training experiences, including AI Foundational Enablement and AI Product enablement, ranging from interactive workshops to scalable, self-serve modules. • Partner with stakeholders to build & deploy AI and program enablement driving productivity enhancements & field readiness. • Establish a consistent CX AI communication 'drumbeat' and roadmap to ensure regional and global teams are proficient in evolving AI capabilities. • Partner with Sales Enablement and Product Marketing to influence the development of revenue-wide AI enablement materials and amplify customer-centric value narratives. • Drive the evolution of the CX Customer Journey by updating AI engagement touchpoints, including consumption transition and AI consulting skills for the field. • Leverage data and insights to track enablement program performance and surface recommendations that enhance productivity and field readiness.

🎯 Requirements

• Experience in AI Enablement and demonstrates curiosity about AI tools and emerging technologies to drive scale and productivity across the organization. • Proven experience leading high-impact, cross-functional initiatives and operational scaling in a SaaS environment for the past 4+ years. • Expertise in developing structured, repeatable enablement driven from complex, high-level strategic priorities. • Experience in enablement program management with a focus on business analysis and driving operational excellence. • Experience with change management and a track record of successfully aligning diverse, cross-functional stakeholders.

🏖️ Benefits

• Mental health, wellness & fitness benefits • Career coaching & support • Inclusive family building benefits • Long-term savings or retirement plans • In-office culinary options to cater to your dietary preferences