Licensed Insurance Specialist

🕒 August 13

🇺🇸 United States – Remote

💵 $17 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🦅 H1B Visa Sponsor

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Logo of Assurant

Assurant

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Handle high volume inbound calls daily from policyholders and clients • Provide guidance and support for insurance needs • Resolve inquiries related to policies, billing, endorsements, and claims • Process and issue insurance documents, including policies, certificates, endorsements, and cancellations • Investigate and resolve premium discrepancies, system issues, and processing errors • Navigate multiple systems and software platforms simultaneously • Collaborate with internal departments and external clients to ensure seamless service delivery

🎯 Requirements

• Property and Casualty Insurance Producer/General or Personal Lines License required • Minimum of 2 years of experience in a customer service or call center role within the insurance industry • Ability to manage high call volumes while maintaining quality and professionalism • Strong multitasking skills • Ability to work independently with minimal supervision • High proficiency in Microsoft Office tools, including Outlook, Word, Excel, and Teams • Ability to learn and navigate new systems quickly • Excellent verbal and written communication skills

🏖️ Benefits

• Competitive compensation and comprehensive benefits package • Ongoing training and development • Opportunities for growth • Collaborative and supportive team environment

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