Field Engineer I

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Astreya

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Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Help capture and understand customers’ technical and product requirement on battery functioning and how is it used in the terminal and host devices and ensure smooth and adequate transfer to client internal team • Assist in administering the technical, technological, and functional aspects of proposals to customers • Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems application • Build mutual trust with customers’ technical staff • Help prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstration • Help provide technical training of consumer specific application of various engineering products in developing stage • Other duties as required.

🎯 Requirements

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience • Builds stable working relationships internally • Follows standard practice and procedures when analyzing situations or data • Good understanding of effective network design methodologies • Knowledge of how to troubleshoot and assess live networks

🏖️ Benefits

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a computer • Must have the ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers