Workforce Services Operations Manager

Job not on LinkedIn

October 31

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Logo of Astreya

Astreya

Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Coordinate with Astreya’s HR Onboarding & Service Delivery Teams to ensure proper provisioning of new hires & off-boarding of personnel • Work with Astreya and client IT organizations to liaise with any equipment and/or access issues • Partner with Service Delivery teams to ensure titles, locations, access, and work packages are up-to-date in customer’s VMS • Work closely with Delivery leaders on process changes and communication efforts to ensure VMS and internal compliance is maintained

🎯 Requirements

• Bachelor’s degree from an accredited university • Familiarity with contingent workforce management • Previous experience in an administrative role, with a focus on process management • Prior work experience in the contingent workforce industry, including internally managed PMO, MSP, EOR, AOR, or staffing company • Prior experience with VMS platforms, specifically Fieldglass Manager Service Provider (MSP) • Experience managing vendor relationships including performance monitoring via KPIs/SLA • Experience working in IT/technical staffing including technical recruiting is a plus

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