Market Manager, Sales Enablement

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16 hours ago

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Asurion

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B2C • Retail • Telecommunications

Asurion is a company that provides comprehensive tech support, repair, and protection services for a wide range of devices and appliances. They offer services such as device repair, replacement, and reimbursement through their uBreakiFix stores and protection plans. Customers can make claims, track their status, and calculate deductibles online. Asurion also provides live tech support and expert help for device setup and troubleshooting, ensuring that more than 30 million people have their tech running smoothly each year. Their services cover everything from phones and gaming consoles to home appliances, with personalized tech tips and support available on demand.

10,000+ employees

Founded 1994

👥 B2C

🛒 Retail

📡 Telecommunications

💰 Funding Round on 2018-08

📋 Description

• Act as a sales enabler between Asurion and a wireless carrier’s sales channels focused on growth areas within the carrier-owned retail and indirect dealers • Responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching • Implement continuing education training & social media campaigns • Engage with top performers to isolate key best practices & identify correlations in effective sales behavior • Execute on in-store training curriculum with store leadership, champions, and sales representatives • Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior • Promote awareness and utilization of key channel support resources • Sales enablement store visits will entail: • (1) pre-meeting leadership engagement, • (2) backroom training session, • (3) 1:1 on floor coaching and observations, • (4) side by side selling, • (5) leadership/champion train the trainer sessions, • (6) leadership meeting recap/key takeaways/recommend actions, • (7) post visit performance monitoring with client store leadership • Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels

🎯 Requirements

• Minimum of 2 years’ experience in Sales related role • Field experience strongly preferred • Wireless retail experience preferred • Ability to work independently and demonstrate initiative • Contact management, time management, and strong organizational skills • Presentation skills to small and large groups, across all levels • Problem solving, negotiation, and analytical skills • Intermediate level abilities in Microsoft Office Suite and other client related applications • Bachelor’s degree preferred (concentration in Business, Marketing or other relevant subject area is ideal)

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Flexible work arrangements • Professional development opportunities