Global Tech Holding
Logistics • Technology • Software
Global Tech Holding is a logistics intelligence platform that specializes in the management and operation of ports, terminals, and warehouses. Their unified system provides real-time data for agile and strategic decision-making, aiming to reduce costs and optimize operational resources such as equipment, team, and space. With features like 3D Digital Twin technology and automated task management, Global Tech Holding enhances efficiency and productivity in logistics operations, ensuring better control, governance, and compliance with regulations.
11 - 50 employees
Technical Knowledge Management Analyst – Documentation Specialist
Job not on LinkedIn
November 1
🗣️🇧🇷🇵🇹 Portuguese Required
Global Tech Holding
Logistics • Technology • Software
Global Tech Holding is a logistics intelligence platform that specializes in the management and operation of ports, terminals, and warehouses. Their unified system provides real-time data for agile and strategic decision-making, aiming to reduce costs and optimize operational resources such as equipment, team, and space. With features like 3D Digital Twin technology and automated task management, Global Tech Holding enhances efficiency and productivity in logistics operations, ensuring better control, governance, and compliance with regulations.
11 - 50 employees
📋 Description
• Create and maintain up-to-date technical documentation for systems, processes, and integrations (manuals, workflows, procedures, and user guides). • Structure and manage technical knowledge repositories (wiki, Confluence, Notion, etc.). • Translate technical information into accessible content for different audiences (end users, business teams, and IT teams). • Plan and deliver technical and functional training on systems, tools, and internal processes. • Support process standardization and ensure adherence to the company's documentation standards. • Collaborate with development, product, and support teams to identify knowledge gaps and propose solutions. • Monitor usage and update metrics for the knowledge base. • Promote a culture of knowledge sharing and continuous learning within the technology team.
🎯 Requirements
• Bachelor's degree in a related field • Strong verbal and written communication skills. • Knowledge of process modeling (BPMN, Visio, Draw.io, or similar). • Experience with documentation and knowledge management tools (Confluence, Jira, etc.). • Basic understanding of systems architecture and API integrations. • Ability to communicate technical information clearly in writing. • Desirable: experience in video production (Runway or similar). • Desired: familiarity with UX writing and agile methodologies (Scrum, Kanban). • Organized and detail-oriented. • Ability to translate technical language into business language. • Proactive and collaborative mindset. • Commitment to continuous learning and knowledge sharing.
Apply NowSimilar Jobs
October 31
Business Analyst working remotely at a company that transforms with technology. Involved in business requirements mapping and agile methodologies.
🗣️🇧🇷🇵🇹 Portuguese Required
October 31
Business Analyst role supporting agile business requirements and user story development at tech company in Brazil. Engaging in functional testing and contractual artifact generation.
🗣️🇧🇷🇵🇹 Portuguese Required
October 29
Business Analyst at Conta Simples strategically transforming data to drive business decisions in a fast-growing fintech startup.
🗣️🇧🇷🇵🇹 Portuguese Required
October 28
Senior Analyst ensuring effective functioning and optimization of Salesforce platform at Positivo S+. Engaging with various internal processes for maximum efficiency and strategic solutions.
October 21
Business Analyst supporting and maintaining SAP systems while implementing projects and conducting trainings for business areas. Working in a company with over 75 years of experience in multiple markets.
🗣️🇧🇷🇵🇹 Portuguese Required