Chief of Staff, Customer Success

Job not on LinkedIn

October 27

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Logo of Attentive

Attentive

Marketing • SaaS • Artificial Intelligence

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Drive Strategic Alignment: Partner with the VPs of Customer Success and Services & Support to set strategic priorities • Operationalize Priorities: Translate leadership goals into clear workstreams • Own Business Cadence: Build and manage operating rhythms • Partner Across Functions: Act as a connector between post-sale functions and other GTM teams • Support Executive Decision-Making: Prepare materials and insights for leadership discussions • Strengthen Execution Discipline: Introduce frameworks, dashboards, and processes • Act as a Force Multiplier: Serve as an extension of GTM executives

🎯 Requirements

• 5-7+ years of experience in roles blending strategy, operations, and program management • Proven ability to act as an extension of senior executives • Track record of managing multiple priorities, shifting seamlessly between tactical execution and strategic planning • Strong business acumen and comfort interpreting and communicating metrics • Excellent written and verbal communication skills • Adept at building relationships and influencing stakeholders • Comfortable working independently • Familiarity with SaaS GTM motions • Proficiency in tools like Google Workspace, Slack, and Salesforce

🏖️ Benefits

• competitive perks and benefits • equity

Apply Now

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