Customer Security Assurance Manager

Job not on LinkedIn

October 16

Apply Now

Receive Emails with Similar Jobs

AuditBoard

WebsiteLinkedInAll Job Openings

SaaS • Compliance • Security

AuditBoard is a leading cloud-based platform that specializes in transforming audit, risk, environmental, social, and governance (ESG), and information security (InfoSec) management. The platform empowers businesses to improve efficiency and clarity in managing risks by providing an integrated, intelligent, and collaborative environment for audit, compliance, risk management, and more. Trusted by more than 50% of the Fortune 500 companies, AuditBoard facilitates the seamless connection of teams, stakeholders, data, and processes, enabling organizations to address risks comprehensively and proactively through automation, analytics, and collaborative workflows. The company offers a modern connected risk management platform and supports SOX, internal audits, IT risk, and ESG programs, aiming to drive business improvements with superior insights and recommendations.

501 - 1000 employees

☁️ SaaS

📋 Compliance

🔐 Security

💰 $40M Series B on 2018-08

📋 Description

• Develop and implement a Customer Engagement strategy and supporting knowledge base assets and processes. • Provide ongoing guidance and consultation to the organization to promote a progressive and sustainable Security Assurance Engagement program • Understand and serve as a subject-matter expert around AuditBoard’s security controls, along with the supporting processes and technology enablement • Oversee a matrix team responsible for intake and processing of prospect and customer requests for due diligence support, including RFPs, customer audits, requests for information, conference calls, etc. • Develop and maintain documentation and streamlined processes in support of customer due diligence activities and drive initiatives to enhance the efficiency and customer experience of the program • Confidently discuss AuditBoard’s data protection practices to prospects and customers such that the listener is assured that said practices will meet the data protection requirements of a cloud solution provider • Exercise sound judgment in difficult negotiations, keeping the objective in mind, projecting competence, and maintaining a consistent level of professionalism • Redline and negotiate information data protection contract provisions proposed by AuditBoard prospects and customers • Liaise with all levels of the organization, including senior management, sales, customer-facing teams, and legal to inform and improve comprehension and appreciation of the significance of cybersecurity and privacy for customers • Cross-train internal resources and develop team members' skills and expertise • Assist with other Security Compliance activities as required • Support business travel on an as-needed basis (up to 10%).

🎯 Requirements

• 5+ years of security/IT compliance or equivalent experience working with Industry regulations and standards (focusing on SOC2, ISO/IEC 27001, HIPAA, FEDRAMP, GDPR) • Ability to promote technical and personal credibility with internal and external customers, and both technical and non-technical audiences. • Experience leading Information Security, IT Risk Management, or IT Compliance functions. • Ability to communicate clearly with team members and clients. Active listener who can pick up subtle nuances and quickly understand customer needs. • Skilled at organizing and translating information into clear written documentation; and articulating complex concepts and processes in writing. • Deep understanding of how Compliance, Governance, Information Security, and Risk Management fit into the enterprise.

🏖️ Benefits

• Launch a career at one of the fastest-growing SaaS companies in North America! • Live your best life (LYBL)! $200/mo for anything that enhances your life • Remote and hybrid work options, plus lunch in the Cerritos office • Comprehensive employee health coverage (all locations) • 401K with match (US) or pension with match (UK) • Competitive compensation & bonus program • Flexible Vacation (US exempt & CA) or 25 days (UK) • Time off for your birthday & volunteering • Employee resource groups • Opportunities for team and company-wide get-togethers!