Group Operations Management Information Assistant

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Aurora Early Education

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Education • Childcare • Non-profit

Aurora Early Education is a childcare organization focused on providing high-quality early childhood education for children aged 0-6 years. With a uniquely holistic approach, the organization emphasizes a play-based curriculum that fosters learning and development. Their centers are staffed with qualified teachers and offer specialized programs in music, arts, sports, and mindfulness, reflecting their commitment to children's well-being and educational excellence.

51 - 200 employees

Founded 2012

📚 Education

🤝 Non-profit

📋 Description

• Support the Group Operations MIS specialist in the continued development and support of operational management information systems • Supporting through a structured support desk, system development, training, development of user guides, stakeholder workshops, consultation and quality assurance of use of applications across the business • Ensuring that confidentiality is appropriately maintained at all times and that regulatory and legal requirements are met • Support services with matters reported through the service desk • Support with change requests, development and testing • Ensure integrity through regular quality data audit processes to include feedback to the relevant users/managers and undertaking adjustments to processes as necessary • Train new users and managers as required and existing Administrators for new processor and/or where additional support is required • Liaise with key stakeholders, OD’s primarily, Heads and Principals and exec to understand how systems can support smooth service operations • Work with new and mature services to ensure staff understand how to use the systems and the associated benefits • Develop systems which respond to requests for support, change management and troubleshooting in a timely manner • Undertake full range of reporting both using the nominated systems and others tools as necessary to support the business • Liaise with the relevant teams to gain feedback and requirements to develop systems across the group.

🎯 Requirements

• Experience of using and supporting management information systems • Good understanding of systems, processes and implementation of change • High level of literacy and numeracy. • High level of computer literacy, including Microsoft Office packages such as Excel, Word, Outlook, or equivalent systems and interest in and ability to learn other systems and packages. • High levels of accuracy and attention to detail • Able to work autonomously and on own initiative • Ability to manage own time to deal with multiple tasks effectively • High levels of interpersonal ability with excellent written and verbal communication • High levels of confidentiality and ability to deal with all matters in line with data protection including ability to decline sharing of information without authority • Able to deliver training and develop necessary training tools.

🏖️ Benefits

• Life assurance • Enhanced Pension Scheme • Perkbox - offering high street discounts, car lease scheme and bike to work scheme • Employee assistance programme • Private 24 hour GP Service • Fully funded training and qualifications • Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more.