WM Service Manager

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🕒 May 18

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Autocar Parts LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🚘 Automotive

🏭 Manufacturing

🚗 Transport

Automotive • Manufacturing • Transport

Autocar Parts LLC is a distributor of heavy-duty truck aftermarket parts, established in 2010. The company specializes in sourcing and distributing a range of parts such as Original Equipment Manufacturer (OEM), Original Equipment (OE), and aftermarket parts for heavy-duty trucks. Autocar Parts aims to assist customers in making informed decisions by providing exceptional knowledge and service across different vocations and delivering parts efficiently. They emphasize the importance of choosing quality parts to ensure reliable service and durability for trucks.

📋 Description

• Own and expand relationships with major waste management customers • Act as the primary liaison between Autocar and assigned accounts • Drive customer satisfaction, retention, and long-term growth • Partner with Sales to identify upsell, cross-sell, and fleet expansion opportunities • Lead business reviews focused on uptime, performance, and total cost of ownership • Coordinate with dealer service networks to ensure timely maintenance and repairs • Analyze telematics and fleet data to uncover performance improvements • Support new vehicle onboarding, training, and ongoing operational success • Resolve escalated service issues and advocate for customer needs internally

🎯 Requirements

• Bachelor’s degree in engineering, Business, or related field (or equivalent experience) • 5+ years of experience in heavy-duty trucks, waste industry, fleet management, OEM operations, or related field • Proven experience working with dealer networks and service operations • Strong understanding of refuse/waste truck applications or vocational vehicle usage preferred • Familiarity with telematics, diagnostics, and fleet performance tools

🏖️ Benefits

• Competitive compensation that recognizes your skills, experience, and impact • Performance-based annual bonuses that reward results and contributions • Comprehensive medical, dental, and vision coverage to support your well-being • 401(k) with a 4% company match to help you invest in your future • 8 paid company holidays to rest, recharge, and maintain work-life balance