Senior Renewal Sales Specialist – EMEA, APAC

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October 11

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Azul

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Software & Technology • SaaS • Enterprise

Azul is a company specializing in a high-performance Java platform that offers improved speed, startup efficiency, and reduced cloud costs without requiring code changes. The company provides products such as Azul Zulu and Azul Zing, which form part of its platform offerings targeting enhanced application performance and DevOps efficiency. Azul serves a range of industries including retail, e-commerce, financial services, and technology, supporting mission-critical Java applications globally. Their solutions focus on cloud cost optimization and digital transformation, supported by competitive pricing and expert 24/7 service. Azul is recognized for its excellence in Java infrastructure, offering unparalleled support and customer satisfaction.

201 - 500 employees

Founded 2002

☁️ SaaS

🏢 Enterprise

💰 $40M Series F on 2007-09

📋 Description

• Maintain a regular and consistent cadence of outreach with our customer base to ensure on-going customer engagement and high customer retention. • Uncover upsell business opportunities through open-ended questioning, product knowledge and consistent outreach • Coordinate Azul resources to ensure the highest level of customer engagement • Contact customers and partners via phone and email to assess customer satisfaction and renewal intent • Develop customer quotes, manage customer data and renewal opportunities within Salesforce.com • Understand and support our pricing & discounting practices for renewals and implement those practices to increase customer retention and decrease our annual contract value churn. • Provide weekly renewals and churn forecasts, including communicating with executive team regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention. • Maintain up-to-date knowledge of Azul competitive positioning in the marketplace

🎯 Requirements

• BA/BS or equivalent preferred • 5+ years successful renewal sales or sales experience • Experience selling to IT departments, IT management is preferred. • Experience in SalesForce.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business • Strong written and verbal communication skills and be able to clearly and effectively articulate Azul’s value and business practices • Bilingual preferred (fluent English) in German or French a plus • Organized, detail and process oriented • Self-starter with the ability to work effectively in a team environment • Manage multiple tasks and use good judgment in resolving difficult issues • Ability to coordinate Azul cross department resources to execute a complex sales strategy and retain customers