Installation & Service Engineer – Fire & Security

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November 26

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ENGINEERING DESIGN CONSULTANCY GROUP

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B2B • Security • Manufacturing

ENGINEERING DESIGN CONSULTANCY GROUP is a family-owned company with a rich history dating back to 1926, specializing in security solutions including locks, alarms, and custom door designs. They pride themselves on providing high-quality security products and services to both residential and commercial clients in London and beyond. The company emphasizes family values and professional development, fostering a nurturing environment for employees to grow and excel in their careers.

51 - 200 employees

🤝 B2B

🔐 Security

📋 Description

• Join our most prestigious and leading Security company as a Installation & Service Engineer. • Respond to both pre-arranged and emergency response calls. • Provide exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. • Work in the field combined with excellent problem-solving abilities. • Deliver superior customer service.

🎯 Requirements

• Minimum of 5 years experience working as a Security Service Engineer with various security systems. • Proficiency in servicing and maintaining intruder alarm systems whilst also having some knowledge of broader electronic security systems: CCTV, entry and access control systems and fire alarms. (Experience in the wider product range would be an advantage but not essential as training will be provided). • Evidence Problem-Solving: Strong trouble shooting and problem-solving abilities, with a methodical approach to diagnosing and resolving technical issues. • Knowledge of regulatory standards. • Able to diagnose and resolve technical issues with security systems, including identifying faults, conducting repairs, and restoring functionality in a timely manner. • Can recommend and implement system upgrades and enhancements to improve performance, reliability, and security in accordance with client requirements. • Monitor alarm signals and alerts from customer sites, investigate any triggered alarms, and take appropriate action to address potential security threats.

🏖️ Benefits

• 33 days Annual Leave (includes bank holidays) • Sick Pay that increases with length of service • Subsidised Private Medical Cover after completing and passing probationary period • Annual season ticket loan & Banham interest-free loan • Cycle to work & Home & Tech scheme (up to the value of £2k) • Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) • Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries • Auto-enrolment into our pension scheme • Training and development opportunities (including day releases for studies/exams) • Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens) • Up to 50% off Banham products • Banham Social Events • Employee recognition rewards and moments of magic prizes • Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. • An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) • Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.