Program Manager

Job not on LinkedIn

September 27

🌾 Iowa – Remote

Although this job is listed in Iowa, this company may be open to hiring remote in other states.

❄️ Minnesota – Remote

Although this job is listed in Minnesota, this company may be open to hiring remote in other states.

+1 more states

🌾 Iowa – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote

💵 $77.8k - $127.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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First Bank & Trust

WebsiteLinkedInAll Job Openings

Banking • Finance • Fintech

First Bank & Trust is a financial institution that offers a wide range of banking and financial services to both personal and business customers. It provides solutions such as checking and savings accounts, credit cards, loans, investment management, and trust services. The bank is FDIC-insured, meaning deposits are backed by the full faith and credit of the U. S. Government. Customers can also benefit from digital banking services, allowing them to manage their finances conveniently through online and mobile platforms. First Bank & Trust caters to various financial needs, including commercial real estate finance, agriculture loans, and employee benefits administration.

501 - 1000 employees

Founded 1880

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Lead the team and develop an atmosphere of teamwork, open communication, and unity • Provide oversight of all services offered by mission-critical Partners • Actively mentor staff and ensure they are trained, evaluated, and motivated • Manage day-to-day Partner oversight and act as the primary point of contact between the Bank and Partner(s) • Prepare regular vendor management reports for mission-critical Partners highlighting financial performance, quality of service, and contract adherence • Monitor responsiveness of Partners to audit exam findings, QA reviews, and user acceptance testing and follow up on corrective action plans • Establish program procedures, reporting, and operational controls including ACH processing • Assist with development and review of marketing materials, agreements, and collateral pieces • Identify internal and external risk factors impacting product viability, sustainability, and profitability • Act as primary contact for regulatory exams regarding third-party vendors utilized by Program Partners • Review services provided to customers for adherence to policies, procedures, rules, regulations, and regulatory guidance • Interact with peers at various third-party vendors who provide essential services to the program(s) • Act in accordance with FBT policies and procedures and participate in required compliance training

🎯 Requirements

• Bachelor’s degree and five years of experience, or the equivalent • Banking and/or credit card experience or similar operational/production experience strongly preferred • Excellent communication skills • Ability to build and maintain complex relationships • Risk management knowledge • Attention to detail • Organizational skills • Must be willing to travel nationwide for up to 10 days per month • Ability to manage staff (may manage Program Oversight Administrator) • Adherence to compliance procedures and participation in required compliance training

🏖️ Benefits

• Medical, Dental, and Vision insurance • Health Savings Accounts • 401(k)/ESOP • Paid Time Off • Flexible Work Arrangements • Paid Parental Leave • Student Loan Repayment Assistance • Incentive compensation based on individual performance • For eligible roles: incentive compensation • Comprehensive Healthcare Benefits including life insurance and optional additional life and disability coverage • 401(k) & ESOP Profit Sharing with match up to 7% of contributions • Wellness Program (The Healthy Way Program) • Education benefits: Student loan repayment assistance, Tuition reimbursement, internal training program, job shadowing, mentorship • Volunteer Service Hours (16 hours paid to volunteer) • In-house Childcare & Preschool (Kid's World) available for employees' children and grandchildren