Director, Aviation Advisory

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November 7

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BART, A Portside Company

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Aerospace • Enterprise • SaaS

BART is an intuitive web-based private aviation software designed for charter and corporate operations. This platform provides comprehensive solutions for scheduling, recordkeeping, and reporting, catering to the needs of over 500 operators, 7,000 aircraft, and 16,000 crew members. With features like real-time schedule management, an online portal for passengers, and mobile-friendly access, BART aims to streamline operations for flight departments and enhance communication with clients. The software also integrates with various aviation software platforms, ensuring a seamless experience for users.

11 - 50 employees

Founded 1985

🚀 Aerospace

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead end-to-end implementation projects for new and existing customers, ensuring timely and successful delivery aligned with business objectives. • Act as a strategic advisor to lessors and airline customers on fleet management, lease administration, and asset lifecycle processes. • Develop a deep understanding of the company’s products and platform (Salesforce-based) and guide customers in leveraging capabilities to streamline operations. • Maintain strong, trust-based customer relationships and serve as the primary point of contact for project direction, escalations, and strategic discussions. • Identify process gaps, translate business needs into system requirements, and work with Product and Engineering to shape product enhancements. • Drive platform adoption through training, continuous guidance, and proactive customer engagement. • Monitor customer health, retention drivers, and operational performance to ensure long-term success. • Represent the company at industry conferences, workshops, and customer advisory forums to share best practices and thought leadership. • Contribute to internal methodology, playbooks, knowledge base, and process improvements.

🎯 Requirements

• 3+ years of management or leadership experience within the aircraft leasing industry (lessor, airline technical records team, portfolio management, contracts, commercial, or similar). • Strong understanding of lease structures, asset financing, maintenance reserves, redelivery, and contract lifecycle processes. • Demonstrated success in leading implementation projects or operational process transformation initiatives. • Ability to lead discussions with executive stakeholders, translate business requirements, and influence decision-making. • Excellent communication, presentation, and relationship-building skills. • Passion for digital transformation and operational improvement within leasing. • Salesforce platform familiarity or willingness to develop product configuration understanding (technical skills not required but advantageous).

🏖️ Benefits

• Competitive base salary • Fully remote work • Generous time off policy • Opportunities for professional development and career advancement. • Dynamic, collaborative, and fast-growing work environment.