Regional Service Manager

🕒 April 15

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Battle Motors

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1947

🏗️ Construction

🏭 Manufacturing

🚘 Automotive

💰 Series B on 2022-09

Construction • Manufacturing • Automotive

Battle Motors is a company that specializes in manufacturing heavy-duty trucks, including diesel, CNG, and electric vehicles, tailored for sectors such as refuse, construction, utility, and general freight. They offer comprehensive solutions that include financing options through partnerships, a robust service department, and a proprietary software platform called RevolutionOS™ for enhanced operational efficiency. Battle Motors also emphasizes safety and compliance, providing support and training through initiatives like Battle Motors University.

📋 Description

• Manage the service operations and performance within a specific region and ensure that the service standards and objectives are met • Oversee the service activities, resources, and policies within the region • Ensure that the dealer technicians and customers receive timely and quality service and support • Supervise, coach, and develop the Technical Service Managers and their teams • Evaluate and improve the service processes and procedures within the region and implement best practices and initiatives • Monitor and report on the service metrics and performance within the region and take corrective actions as needed • Collaborate and communicate with other regions and departments • Support the Director of Service in managing and coordinating the regional service operations • Stay updated on the industry trends, best practices, and customer needs

🎯 Requirements

• Bachelor's degree in engineering, business, or related field • At least 5 years of experience in service management, preferably in the heavy-duty truck industry • Proven track record of managing and leading a service team within a region • Strong knowledge of service operations, processes, and standards • Excellent communication, presentation, and interpersonal skills • Strategic thinking, problem-solving, and decision-making skills • Customer-oriented, results-driven, and collaborative mindset • Ability to travel frequently and work under pressure

🏖️ Benefits

• competitive salary • generous benefits package