Account Manager, Content Activation Solutions

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $68k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Bazaarvoice

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🛍️ eCommerce

📣 Marketing

🤝 B2B

💰 $6.7M Post-IPO Equity on 2012-11

eCommerce • Marketing • B2B

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

📋 Description

• Define and execute strategies that inspire clients and Influenster Community Members • Proactively engage with Sales and Client Success • Confidently sell service offerings to clients • Facilitate client workshops and sessions, presenting and walking through service offerings • Manage and set expectations with internal and client stakeholders • Advocate on behalf of the client and the team • Manage and drive a portfolio of campaigns from initiation to close • Define and maintain timelines identifying milestones, risks, and mitigation strategies • Drive positive client experiences and identify opportunities to better service clients • Track and execute campaign performance and deliverables • Ensure campaigns meet or surpass predetermined KPIs, including social posts, post quality, impressions, and engagement rates • Develop and execute strategies for sold-in client campaigns

🎯 Requirements

• 3+ years of client-facing Account Management experience • Track record of working with clients and internal stakeholders at all levels • Ability to maintain strong client focus • Ability to work in a fast-paced environment • Excellent verbal and written communication skills • Passion, energy, and a collaborative work ethic • Proven ability to ramp up quickly and be a self-starter • Full authorization to work in the USA • Strong time management and executional skills • Strong multitasking ability and calmness under pressure • Confidence in upselling • Strong presentation skills • Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing • Professional and adaptable approach

🏖️ Benefits

• Equal employment opportunities and commitment to diversity and inclusion • Pre-employment background check conducted with prior written consent