Real Estate Closing Manager

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November 25

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BBB Midwest Plains

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Non-profit • Compliance

BBB Midwest Plains is a regional branch of the Better Business Bureau (BBB), an organization that focuses on fostering trust between businesses and consumers. The BBB helps individuals find trustworthy businesses and provides services such as business accreditation, complaint resolution, and scam tracking. It serves as a resource for both businesses, by offering accreditation and other business resources, and consumers, by assisting in filing complaints and providing information about trustworthy businesses. The BBB Midwest Plains is part of a larger network dedicated to promoting ethical business practices and protecting consumers in the marketplace.

11 - 50 employees

Founded 1940

🤝 Non-profit

📋 Compliance

📋 Description

• Own the end-to-end closing process for portfolio real estate transactions, ensuring accuracy, compliance, and on-time execution • Coordinate directly with internal teams (legal, finance, underwriting, operations, asset management) to gather requirements, finalize documentation, and confirm closing readiness • Serve as the day-to-day point of contact for title companies, escrow officers, brokers, attorneys, and other closing partners to ensure performance, communication clarity, and SLA adherence • Review and validate all closing documents, settlement statements, title commitments, and required disclosures for completeness and accuracy • Maintain up-to-date closing files, documentation, and system-of-record updates across all portfolio assets • Identify and mitigate closing risks such as title defects, missing documentation, compliance gaps, payoff discrepancies, or funding issues • Lead final diligence checks, confirming data accuracy and resolving open items prior to closing • Troubleshoot and resolve issues that arise during the closing timeline, serving as the escalation point for complex or time-sensitive closings • Continuously refine and improve closing procedures, identifying patterns, bottlenecks, and opportunities for operational enhancement • Ensure all closings meet regulatory, contractual, and internal policy requirements

🎯 Requirements

• 3–7+ years of experience in real estate closings, title/escrow, portfolio operations, acquisitions/dispositions, or related real estate functions • Strong understanding of closing processes, settlement statements, title review, payoff requirements, and standard due diligence conditions • Proven ability to manage a high volume of concurrent closings with accuracy and urgency • Experience working cross-functionally and coordinating with title companies, attorneys, lenders, and external vendors • Exceptional attention to detail and strong documentation skills • Strong analytical and problem-solving abilities, especially for recurring or systemic closing issues • Excellent communication skills and ability to keep all stakeholders aligned • Experience improving or building operational processes