Supervisor, Operations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $56k - $69k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Responsible for day-to-day management of a travel consultant team • Manage key performance indicators (KPI) and workload • Provide assistance and coaching to team members • Actively coach and develop the team to meet and exceed performance targets • Provide the client with required industry information, such as low fares, exchange costs, and penalties • Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.) • Monitor global distribution systems (GDS) queues daily to maintain quality control

🎯 Requirements

• Extensive experience in the corporate travel management industry • Relevant supervising experience • Advanced skills on GDS Sabre • Strong critical thinking and problem-solving skills • Proficient in Microsoft Office applications

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated