Learning Specialist

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Best Buy Canada

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Best Buy Canada is a leading retailer offering a wide range of consumer electronics, appliances, and related products. Operating both online and through physical stores, Best Buy Canada provides an extensive selection of items, from technology gadgets like computers and smartphones to home appliances and entertainment systems. The company also offers various support services, including the Geek Squad for tech assistance, trade-in programs, and electronics recycling. Best Buy Canada aims to provide customers with competitive deals, including refurbished and outlet products, and emphasizes customer privacy and personalized shopping experiences through its policies and services.

📋 Description

• Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources • Partner with SMEs and cross-functional teams to identify key strategic priorities for training • Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities • Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge • Facilitate virtual, hybrid, and in-person learning programs • Coach presenters on facilitation and presentation skills

🎯 Requirements

• 3+ years of combined experience working as a learning specialist with related formal training • Proficient in Adobe CC, Articulate 360, MS Office and MS Teams • Prior experience facilitating/presenting training programs in a corporate/retail environment • Applied experience in collaborating with multiple stakeholders and leadership teams • Experience managing digital content on Workday, Moodle or Blackboard • Bilingual in English and French is considered an asset; strong written and verbal communication skills are essential.

🏖️ Benefits

• Remote-first work environment • Employee discounts on awesome tech • Flexible health benefits and wellness program • Development opportunities to build new and transferable skills