Senior Customer Success Manager, France

Job not on LinkedIn

October 14

Apply Now

Receive Emails with Similar Jobs

Aufinity Group | bezahl.de

WebsiteLinkedInAll Job Openings

Fintech • Automotive • SaaS

Aufinity Group, operating under the brand bezahl. de, is a leading platform for digital payment solutions specifically designed for the automobile industry. The platform specializes in comprehensive digital payment management, from invoicing to accounts receivable, providing a modern and efficient payment experience. Bezahl. de automates the entire receivables process, significantly reducing manual work and improving liquidity for dealerships. Trusted by over 1,000 car dealerships and more than 80% of the top 100 automotive groups in Germany, the platform manages a transaction volume exceeding seven billion euros annually. Its digital payment solutions include features like real-time payment status visibility, automated payment requests, and modern payment options, enhancing the efficiency and transparency of financial operations for both customers and dealers. The company emphasizes security and compliance with regulations such as GDPR and German DSGVO.

51 - 200 employees

💳 Fintech

☁️ SaaS

📋 Description

• You are responsible for our French customers and manage all customer communications • You introduce innovative payment processes for automotive dealer groups and other industries • You are responsible for training operational managers (remotely and on-site) in the use of our product • You identify potential stumbling blocks in onboarding projects and resolve them in coordination with customers and colleagues across departments • You manage solution upgrades and expansion for existing clients • Through close customer engagement, you help continuously improve our product and processes

🎯 Requirements

• At least 5 years' experience in digital (multi-)project management, ideally with a proven track record of successful projects • A structured and organized way of working, even under pressure; used to juggling multiple tasks simultaneously • Clear and confident communication with C-level stakeholders, even in tense situations • Willingness to travel to customer sites • Native or bilingual in French, confident in business English, and eager to work in a fast-paced environment • Experience in the automotive or software industries is a plus but not required

🏖️ Benefits

• The opportunity to join one of Europe’s most exciting FinTech scale-ups • Extensive training and development opportunities to continuously grow your skills • An open and transparent corporate culture where your ideas are heard • Flexible work-from-home options • Monthly team events focused on team spirit and fun