Senior Customer Success Manager – Spain

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October 14

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Aufinity Group | bezahl.de

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Fintech • Automotive • SaaS

Aufinity Group, operating under the brand bezahl. de, is a leading platform for digital payment solutions specifically designed for the automobile industry. The platform specializes in comprehensive digital payment management, from invoicing to accounts receivable, providing a modern and efficient payment experience. Bezahl. de automates the entire receivables process, significantly reducing manual work and improving liquidity for dealerships. Trusted by over 1,000 car dealerships and more than 80% of the top 100 automotive groups in Germany, the platform manages a transaction volume exceeding seven billion euros annually. Its digital payment solutions include features like real-time payment status visibility, automated payment requests, and modern payment options, enhancing the efficiency and transparency of financial operations for both customers and dealers. The company emphasizes security and compliance with regulations such as GDPR and German DSGVO.

51 - 200 employees

💳 Fintech

☁️ SaaS

📋 Description

• Responsible for our Spanish customers and take care of all communication • Introducing an innovative payment processes for car dealer groups and other industries • Responsible for the training of the operational managers (remotely/on site) for our product usage • Identify possible “stumbling blocks” in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas • In charge of upgrading our solution for existing clients • Help to continuously improve our product and processes

🎯 Requirements

• At least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projects • A structured and clean way of working, even in stressful situations: you are used to keep several balls in the air • Clear and confident communication at C-level, even in a tense environment • Willingness to travel to our customers • Native or bilingual in Spanish, confident in business English • Experience in the automotive or software environment is the cherry on the cake, but not a must

🏖️ Benefits

• An opportunity to be part of one of the most exciting FinTech Scale-Up stories in Europe • Extensive training and development opportunities to constantly improve your skills and develop yourself further • An open and transparent corporate culture where your ideas and suggestions are always heard • Possibility of working from home • Monthly team events where the focus is on team spirit and fun