Strategic Account Manager

🕒 August 6

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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BigHand

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

⚖️ Legal

☁️ SaaS

Consulting • Legal • SaaS

BigHand is a company that builds and invests in technologies to improve efficiency, decision-making, and competitive edge for law firms. They focus on enabling better performance in areas such as lawyer support, documentation, financial management, and matter pricing. With a global presence in 12 countries and a team of 450 employees, BigHand aims to transform ideas into actions and adapt to a constantly changing world. They emphasize values like charity, wellbeing, diversity, inclusion, and offer global perks and benefits. BigHand provides remote career opportunities across various domains including sales, marketing, and technology.

📋 Description

• Lead commercial strategy for all clients within the assigned territory at BigHand • Build strong, inclusive relationships across the industry with key personas including the C-suite • Research and qualify new business opportunities in accordance with approved sales management guidelines • Learn and understand the value proposition of BigHand software solutions and communicate it effectively to existing and prospective customers • Update client and prospect information in the CRM system • Build profiles of prospective clients using publicly available information • Track, qualify and route leads from direct mail campaigns, inbound and outbound calling, marketing, new sales groups, special events, trade shows, and company websites • Work effectively with and assist others in a team environment • Use investigation, probing, questioning, and discovery skills to uncover sales opportunities • Travel for business 25% for high-level meetings, conferences, and events

🎯 Requirements

• Proven track record of winning business in the Legal industry or SaaS-based businesses selling financial software • Comfortable working in a dynamic and growth-oriented environment • Strong communication skills and confidence communicating with a range of people • Ability to work independently and assist others in a team environment • Strong curiosity and interest in learning • Proven investigation, questioning, and discovery skills to uncover sales opportunities • Willingness to leverage LinkedIn, AI, and other social channels to drive engagement and build relationships

🏖️ Benefits

• 15 days vacation per year + 2 personal days to take for anything you like • 10 paid holidays, including 4 floating holidays • 3 additional BigHand days off between Christmas & New Year • Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG) • Company-wide Wellness day • Opportunities to give back with company volunteer events and individual volunteer days • Career growth opportunities and study leave options • Family benefits including enhanced parental leave and fertility support • Financial benefits including 401K with employer match, short-term disability, life insurance, and flexible spending accounts • Fully remote working • Work-life balance