Technical Product Manager

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🛡️ Insurance

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Own a product vertical end to end, including outcomes, metrics, prioritised backlog, and acceptance criteria • Shape technical designs with engineering, covering system boundaries, money-movement correctness, third-party rails, failure and recovery paths, security, latency, scalability, and reliability • Make trade-offs across correctness, speed, cost, reliability, and user experience • Treat licensing, compliance, KYC/CDD, sanctions screening, transaction monitoring, data residency, and privacy as product inputs • Apply AI where it improves outcomes, defining decision boundaries, human oversight, evaluation, and uncertainty handling • Ship feature-complete products behind flags and launch as partner and regulatory gates clear • Collaborate across Engineering, Design, Compliance, Operations, Treasury, and Finance/Reconciliation • Develop clear vertical strategy and roadmap • Ensure money movement is correct and users are not misled about fund status • Deliver valuable, predictable, and trusted AI features

🎯 Requirements

• Significant experience owning a complex technical product end to end • Strong judgement and decisiveness under ambiguity • Ability to balance product ambition with technical, regulatory, and operational realities • Ability to work effectively with senior engineers • Solid system design knowledge, including boundaries, datastores, queues/workflows, APIs, failure modes, and consistency under concurrency • Comfortable reading, reviewing, and challenging design documents • Ability to sketch an architecture and sequence • Technical fluency sufficient to collaborate without engineers simplifying technical concepts • Experience in a regulated or high-consequence domain such as payments, banking, remittance, or insurance, or demonstrable ability to ramp quickly • Understanding of money-movement correctness, irreversible states, and third-party dependencies • Hands-on experience with LLM-based products • Ability to define evaluable AI features using offline, online, and human-feedback evaluation • Realistic understanding of hallucination, drift, data gaps, data-blocked versus model-blocked situations, and when models should not be used • Strong English communication required • Nice-to-have: engineering or highly technical product-management background, zero-to-one experience, shipped AI-heavy consumer products, ML/LLM evaluation metrics, AI UX and failure-handling intuition, or Southeast Asia market experience