Blaise Transit
Transport • Software • B2B
Blaise Transit is a company that offers innovative on-demand transit software and solutions aimed at enhancing the efficiency of community transportation services. Their platform provides customizable and affordable transit options, including paratransit services and fixed route integrations, helping cities and organizations optimize their transit operations. With a focus on flexibility and personalized support, Blaise Transit empowers transit agencies to meet the varied needs of their communities while reducing operational costs and improving accessibility.
1 - 10 employees
Founded 2018
🚗 Transport
🤝 B2B
💰 $120k Seed Round on 2019-09
Customer Support Coordinator – Coordonnateur.trice, Support client
November 26
🗣️🇫🇷 French Required
Blaise Transit
Transport • Software • B2B
Blaise Transit is a company that offers innovative on-demand transit software and solutions aimed at enhancing the efficiency of community transportation services. Their platform provides customizable and affordable transit options, including paratransit services and fixed route integrations, helping cities and organizations optimize their transit operations. With a focus on flexibility and personalized support, Blaise Transit empowers transit agencies to meet the varied needs of their communities while reducing operational costs and improving accessibility.
1 - 10 employees
Founded 2018
🚗 Transport
🤝 B2B
💰 $120k Seed Round on 2019-09
📋 Description
• Troubleshoot platform issues and provide accurate solutions using our tools and internal database. • Train clients, share best practices, and prepare support materials. • Escalate unresolved issues to internal teams. • Support onboarding and ensure clear communication. • Monitor project progress and timelines.
🎯 Requirements
• Based in Canada with legal authorization to work. • Excellent organizational, multitasking, and time-management skills. • Strong tech proficiency; transit software experience is an asset. • High patience and empathy; able to handle difficult conversations professionally. • Strong written and verbal communication in English and French. • Resourceful problem-solver with a track record of initiative. • Familiarity with project management and help desk tools (ClickUp, Notion, Zendesk, etc.). • Passion for sustainable transportation and smart cities.
🏖️ Benefits
• Potential equity/stock options • Comprehensive benefits plan (health, dental, life, disability, etc.) • Home office equipment budget • Unlimited paid sick days • Flexible work schedule • Fun, mission-driven team • 3 weeks paid vacation + 9 paid wellness days • Fast-paced learning environment
Apply NowSimilar Jobs
November 26
Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.
🇨🇦 Canada – Remote
💰 $300M Secondary Market on 2014-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
November 26
Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.
🇨🇦 Canada – Remote
💵 $38k - $45k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
November 25
Customer Experience Specialist responsible for engaging with customers in Canada across chat, email, and phone. Delivering high-quality service and support for product inquiries and issues.
🇨🇦 Canada – Remote
💵 $25 - $26 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
November 25
Customer Experience Specialist at Quince connecting with customers across multiple channels. Ensuring customer satisfaction through thoughtful and effective service.
🇨🇦 Canada – Remote
💵 $25 - $26 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
November 25
Customer Experience Specialist connecting with customers via chat, email, and phone. Ensuring clarity and care in every interaction while navigating tools efficiently.
🇨🇦 Canada – Remote
💵 $25 - $26 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required