Senior Forward Deployed Engineer

June 18

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Bluecore

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Retail • SaaS • Artificial Intelligence

Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.

201 - 500 employees

Founded 2014

🛒 Retail

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

•In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! •The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment. •Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As FDE, you will bring your technical know-how to the main connections of the Bluecore engine to our clients - drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix. •As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.

🎯 Requirements

•Experience 2- 5 years into Solutions Engineering. •Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge. •Current or past professional experience in a client-facing role, working and communicating directly with customers. •Fluent in JavaScript and familiar with various other web development technologies. •Ability to take ambiguous workflows and turn them into structured processes.