Director of Operations – EOS Integrator

Yesterday

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BM Digital

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BM Digital is the leading digital marketing firm. Our mission is to inspire people and brands to make an impact by using creativity, media, and innovation. We believe that the best way to achieve that is by fostering a community of inclusion, where every employee has a chance to become their best creative and professional self.

51 - 200 employees

📋 Description

• Act as the EOS Integrator, ensuring strategy and execution are aligned across all departments. • Develop, document, and enforce SOPs and operational systems to improve efficiency and scalability. • Drive execution of company priorities, projects, and initiatives, ensuring deadlines and KPIs are met. • Lead operational meetings, manage accountability structures, and ensure effective follow-through. • Monitor business KPIs and scorecards, providing insights and reports to leadership. • Identify bottlenecks and inefficiencies, proactively solving problems and improving processes. • Ensure smooth cross-department communication and collaboration (marketing, sales, client success, finance, HR). • Manage special operational projects and continuous process improvement initiatives.

🎯 Requirements

• Proven operations management experience, preferably in a marketing agency, SaaS, or professional services. • Hands-on experience with EOS / Traction and familiarity with the Integrator role. • Strong background in process building, project management, and systems implementation. • Excellent communication, organizational, and problem-solving skills. • Ability to create structure, drive accountability, and lead cross-functional execution. • Tech-savvy with experience using CRM/project management tools (ClickUp, Asana, Monday.com, HubSpot, or similar). • Fluent in English (written and spoken). • Available to overlap U.S. time zones.

🏖️ Benefits

• Performance bonuses • Equity