Fraud Specialist, Inbound

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $38.5k - $71k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Conduct investigations to identify, assess, make decisions on, and report activity indicating exposure to financial crimes • Evaluate, document, manage, and escalate potential threats and investigations according to standard operating procedures • Provide subject matter expertise and oversight of criminal risk using an intelligence-based approach aligned with criminal risk frameworks and standards • Develop recommendations for process and customer service improvements • Monitor financial crime risk trends, regulations, and compliance standards • Analyze information from detection systems, tools, reports, and manual sources to determine required actions • Collect evidence and information for incident reports, loss prevention, litigation, criminal prosecution, management information, statistics, and process improvements • Document investigation actions and findings in account and case files • Maintain understanding of financial crime management processes, frameworks, and techniques • Prepare regular and ad-hoc reports and dashboards • Analyze data to provide insights and recommendations • Execute service requests, transactions, and queries within service level agreements • Notify and provide information and instructions to internal and external stakeholders regarding incidents • Handle complex tasks and escalations • Analyze issues and determine next steps • Apply BMO’s Risk Management Framework and make risk-informed decisions while protecting bank assets and complying with policies, laws, and regulations

🎯 Requirements

• Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset • Knowledge of banking products, services, processes, and organization is an asset • Specialized knowledge • Good verbal and written communication skills • Good organization skills • Good collaboration and team skills • Good analytical and problem-solving skills

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Accommodations available on request for candidates taking part in all aspects of the selection process

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