Junior Technical Account Manager

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3 days ago

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Bridge

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Fintech • Crypto • Finance

Bridge is a cutting-edge payment platform designed to simplify global money movement using stablecoins. It offers innovative solutions such as orchestration APIs for seamless stablecoin integration and issuance APIs for creating custom stablecoins, allowing transactions in USD, EUR, USDC, USDT, and more. Bridge's infrastructure supports rapid cross-border transfers, real-time payouts, and financial operations enhancement, tailored for companies seeking to leverage digital dollars globally. By providing treasury optimization and enhanced savings and spending capabilities in US Dollars, Bridge is revolutionizing how businesses and customers engage with digital currencies, particularly in regions like LATAM.

11 - 50 employees

💳 Fintech

₿ Crypto

💸 Finance

📋 Description

• Analyze customers’ needs and suggest upgrades or additional features to meet their requirements as it relates to client campaigns • Communicate and collaborate with internal teams regarding campaign delivery data pertinent to client and business goals • Efficiently managing client Insertion Order data within our sales tools • Development of client audience creation request submissions within our system • Support and advocate on day-to-day inquiries and requests to improve efficiency and value in the use of Bridge’s platform • Provide product department/developers with customers’ feedback to help identify potential new features or products • Work with the product team to ensure that proprietary platform development aligns with client requests and requirements • Serve as a trusted technical advisor for our clients and help them achieve strong technical use of the Bridge’s products and platform • Ensure proper internal tools are utilized for the lifecycle of campaigns from flawless launch through timely billing • Become the subject matter expert on the Bridge platform and services in order to train, consult, and field questions from our customers • Advocate for the needs of our customers and raise critical customer concerns internally and mobilize resources to resolve issues; monitor product usage and provide actionable insights and recommendations on opportunities for improvement • Understand the needs, growth opportunities, and pain points of specific accounts and partner with sales, product, and operations to recommend solutions to spur account growth.

🎯 Requirements

• Bachelor’s degree, ideally in Business Management, Marketing, or similar field • At least 2 years of relevant experience in digital marketing with an agency, brand, and/or top online publisher required • Highly proficient in Excel; familiarity with JIRA and Google Analytics • Excellent time management and project planning skills • Proven track record of managing multiple projects simultaneously • A critical thinker with top-level problem-solving skills • Able to analyze data and provide insights.

🏖️ Benefits

• An opportunity to work with and directly impact our organization’s growth and revenue • An opportunity to work with the latest technology • Professional growth and development • Competitive salary and compensation structure and benefits • An enjoyable and evolving culture in a forward-thinking company