British Swim School
Education • Sports
British Swim School is a franchised swim instruction company that teaches children water survival and swimming skills using specialized, proven techniques aimed at preventing child drownings. The brand sells franchise opportunities to operators, providing training, marketing and operational support while keeping franchisees out of facility ownership by renting pools and handling scheduling. Part of Buzz Franchise Brands, it positions itself as a low‑investment, mission-driven business focused on child safety and scalable multi-unit growth.
11 - 50 employees
📚 Education
⚽ Sports
Business Development, Customer Service Representative
Job not on LinkedIn
November 5
British Swim School
Education • Sports
British Swim School is a franchised swim instruction company that teaches children water survival and swimming skills using specialized, proven techniques aimed at preventing child drownings. The brand sells franchise opportunities to operators, providing training, marketing and operational support while keeping franchisees out of facility ownership by renting pools and handling scheduling. Part of Buzz Franchise Brands, it positions itself as a low‑investment, mission-driven business focused on child safety and scalable multi-unit growth.
11 - 50 employees
📚 Education
⚽ Sports
📋 Description
• Answer calls, manage online chat, and respond to emails • Make outbound calls as needed on leads like daycare centers, preschools, mother’s groups, etc in conjunction with marketing initiatives • Manage and resolve customer issues and complaints • Provide customers with product and service information • Accurately enter new customer information into system • Update existing customer information • Process payments, class changes, move-ups, orders, forms, and applications • Identify and escalate priority issues • Make follow-up and outbound calls as needed to follow up on leads • Enters roll (attendance) sheets into JR • Document all call information according to standard operating procedures • Complete call logs • Produce call reports • Attend in person staff meetings as required • Stay informed with current and upcoming events and promotions in the local marketplace
🎯 Requirements
• Customer service and sales experience • High School education or equivalent
🏖️ Benefits
• Flexible work from home options • Specialized training in British Swim School approach • Opportunities for professional growth and development • Safe & happy work environment • Flexible work schedules and hours • Making this a great role for students, parents, and anyone with a busy lifestyle! • A rewarding job with competitive pay • All while making a true difference in your community!
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