Broadvoice
Telecommunications • B2B • SaaS
Broadvoice is a rapidly growing company focused on cloud-based communication solutions, aiming to enhance meaningful connections between individuals. Offering a comprehensive suite of products including business phone systems, video and collaboration tools, SIP trunking, and contact center solutions, Broadvoice supports businesses in improving customer and employee experiences. They provide services across various industries such as healthcare, retail, education, government, and financial services. With a commitment to security and customer satisfaction, Broadvoice delivers scalable and cost-effective communication platforms like UCaaS and CCaaS to improve business operations and customer interactions.
51 - 200 employees
📡 Telecommunications
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2020-12
Linux Administrator
November 8
Broadvoice
Telecommunications • B2B • SaaS
Broadvoice is a rapidly growing company focused on cloud-based communication solutions, aiming to enhance meaningful connections between individuals. Offering a comprehensive suite of products including business phone systems, video and collaboration tools, SIP trunking, and contact center solutions, Broadvoice supports businesses in improving customer and employee experiences. They provide services across various industries such as healthcare, retail, education, government, and financial services. With a commitment to security and customer satisfaction, Broadvoice delivers scalable and cost-effective communication platforms like UCaaS and CCaaS to improve business operations and customer interactions.
51 - 200 employees
📡 Telecommunications
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2020-12
📋 Description
• Monitor infrastructure across 5 colocation datacenters, 4 client-premises sites, and 5 AWS regions. • Respond to alarms and internal tickets, escalating as needed. • Execute operational tasks using predefined playbooks and procedures. • Collaborate with Infrastructure and SRE teams to ensure system stability and performance. • Participate in an on-call rotation for after-hours and weekend coverage.
🎯 Requirements
• Minimum 3 years of experience in a NOC environment. • Strong Linux system administration skills. • Solid understanding of networking fundamentals (TCP/IP, routing, firewalls). • Experience with monitoring tools and incident response workflows. • Ability to follow structured operational procedures and escalate appropriately. • Experience with SIP and VoIP technologies. • Familiarity with cloud infrastructure (AWS preferred). • Exposure to automation and scripting (e.g., Bash, Python).
🏖️ Benefits
• Grow Your Career • Enjoy Flexibility • Community & Culture • Make an Impact
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