Engagement Manager, NetSuite Consulting

Job not on LinkedIn

September 12

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $150k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Bryant Park Consulting

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B2B • Enterprise • Finance

Bryant Park Consulting is a modern consulting firm that specializes in strategy, technology, and business transformation. Recognized as a top Oracle NetSuite Alliance Partner in North America, Bryant Park Consulting collaborates across various industries to tackle challenging business problems through technology solutions. The firm offers comprehensive services, including NetSuite implementation and optimization, application integration, managed services, and more, with a focus on driving innovation and improving client outcomes. Their expertise extends across industries such as finance, retail & e-commerce, manufacturing, and software & technology, helping businesses succeed with tailored, industry-aligned solutions.

51 - 200 employees

🤝 B2B

🏢 Enterprise

💸 Finance

📋 Description

• Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team • Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed • Proactively review workload and redistribute as necessary • Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc. • Serve as primary lead/contact for assigned clients • Review contracts for special terms. Monitor time expended, billings, renewals, profitability • Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery • Train, mentor, and act as subject matter expert for team on both technical and functional skill sets • Advise client on standard functionality, leading practices for software and industry • Act as primary Technical Account Manager ("TAM”) for key accounts • Help manage teams across different multiple geographic regions • Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments

🎯 Requirements

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience • 6+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations • NetSuite Certifications heavily preferred - ERP Consultant, Administrator • Experience and knowledge of best practices surrounding ERP • Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more. • Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences • Experience managing a team of 5+ consultants working across multiple engagements

🏖️ Benefits

• 401k with Company match up to 6% • United Health Plan • Dental, Vision, Life Insurance and Accidental Death and Dismemberment • Reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams • Flexible learning options and paid certifications • Company retreats, team events, book clubs, speaking events • Emphasis on well-being and personalized benefits