Sales Engineer

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May 15

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BS&A Software

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Software • Government • Finance

BS&A Software is a company focused on providing specialized ERP software solutions tailored for local governments. Based in Bath, MI, BS&A offers cloud-based and on-premise solutions for financial management, human resource management, utilities management, community development, assessing, and property tax management. Their BS&A Payments platform streamlines payments for municipalities and residents, enhancing electronic, online, and over-the-counter transactions. Known for unparalleled service and a high customer retention rate, BS&A emphasizes strong partnerships and customer relationships. Their software is built to expedite daily financial transactions, ensure compliance, and improve workflow efficiencies. BS&A Software prides itself on delivering exceptional customer service and support, with tailored implementation and automatic updates, ensuring that their solutions continually meet the evolving needs of municipal clients.

51 - 200 employees

🏛️ Government

💸 Finance

📋 Description

• We are seeking a highly skilled and dynamic Sales Engineer to join our innovative team. • The ideal candidate will be responsible for delivering impactful, engaging demonstrations of our products to prospective clients, partners, and stakeholders. • This role requires a deep understanding of our offerings, excellent communication skills, and the ability to tailor presentations to various audiences. • The Sales Engineer will play a crucial role in showcasing the value of our solutions and driving customer acquisition and satisfaction. • Conduct live and virtual product demonstrations, showcasing the features, benefits, and value of our solutions in a compelling manner. • Customize demo content to address specific client needs, industry requirements, and use cases based on the Discovery performed by Account Executives and Account Managers. • Utilize interactive and innovative methods to engage clients, ensuring memorable and impactful demos. • Provide real-time solutions and troubleshooting during demos to maintain seamless presentations. • Understand client requirements, pain points, and business challenges to effectively position our products as the ideal solution. • Build and maintain strong relationships with clients, acting as a trusted advisor and resource throughout the sales process. • Address client questions, concerns, and objections promptly, providing detailed and accurate information to facilitate decision-making. • Work closely with the sales team to develop strategic approaches for client demonstrations and align on goals. • Coordinate with the product development team to stay updated on new features, enhancements, and product roadmaps, ensuring demos reflect the latest offerings. • Provide valuable feedback to marketing and product teams based on client interactions, demo experiences, and market trends. • Continuously enhance knowledge of our products, industry trends, and competitive landscape to deliver relevant and up-to-date demos. • Train and mentor new team members on effective product demonstration techniques, tools, and best practices. • Participate in ongoing training sessions, workshops, and professional development opportunities to improve demo skills and product knowledge. • Set up, configure, and maintain demo environments, ensuring all necessary software, hardware, and tools are functioning correctly. • Troubleshoot technical issues during demos and provide immediate solutions to ensure uninterrupted presentations. • Maintain an in-depth understanding of competing products and technologies to effectively differentiate our solutions and highlight unique selling points.

🎯 Requirements

• Bachelor’s degree in business, Marketing, Computer Science, Information Technology, or a related field. • Minimum of 2-3 years of experience in a similar role, preferably within the technology or software industry. • This position will require travel to client sites for in-person demonstrations. • Proven track record of successful product demonstrations, client interactions, and sales support. • Experience working with sales teams, understanding the sales cycle, and contributing to sales strategies. • Exceptional communication, presentation, and storytelling skills, both verbal and written. • Ability to manage stress and anxiety levels in complex and fast paced environments. • Strong technical aptitude with the ability to quickly learn, understand, and demonstrate new software or products. • Excellent interpersonal skills with the ability to build rapport, trust, and credibility with clients. • Detail-oriented with strong organizational, multitasking, and time management abilities. • Proficiency with demo tools and platforms (e.g., Zoom, WebEx,GoToMeeting), as well as CRM software (e.g., Salesforce). • Experience in a GovTech SaaS Demo (preferred). • Familiarity with emerging technologies and trends within the software industry (preferred). • Basic to Intermediate understanding of software development, coding principles, and technical environments (preferred).