Senior Applications System Administrator

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November 26

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BeOne Medicines

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BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a portfolio spanning hematology and solid tumors, BeOne is expediting development of its diverse pipeline of novel therapeutics through its internal capabilities and collaborations. With a growing global team of more than 11,000 colleagues spanning six continents, the Company is committed to radically improving access to medicines for far more patients who need them.

10,000+ employees

Founded 2010

📋 Description

• Serve as the primary administrator for a portfolio of enterprise applications ensuring ongoing availability, security, and performance. • Manage user onboarding/offboarding along with our SSO team to ensure frictionless user experience. • Provide product ownership support under guidance of application business and system owners. • Provide Tier 2 support to resolve application issues escalated from the Service Desk. • Monitor system performance, execute routine health checks, and apply patches, upgrades, and configuration changes. • Manage and maintain application integrations with other enterprise systems and third-party platforms. • Develop and maintain application documentation, standard operating procedures, and user guides. • Manage application vendor relationships, including issue escalation, service requests, and support case tracking. • Oversee license utilization, renewals, and compliance for all assigned enterprise applications. • Provide functional guidance to business users on how to best utilize enterprise applications to meet operational and strategic objectives. • Support training initiatives, deliver end-user education, and promote adoption of best practices across business functions. • Collaborate with GTS Security, Infrastructure, and Data teams to ensure applications align with compliance, privacy, and security standards. • Participate in system validation, testing, and change control processes as required. • Track and report key operational metrics related to application health, performance, and user adoption.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). • 5+ years of direct experience administering enterprise applications in a Cloud/SaaS environment. • Experience supporting a broad application portfolio including collaboration, productivity, workflow, and compliance tools. • Proven expertise in troubleshooting application issues and working with vendors for resolution. • Strong knowledge of license management, contracts, and vendor coordination. • Familiarity with integration technologies (e.g., APIs, ETL tools, scripting) and identity/access management (SSO, LDAP, O365). • Knowledge of IT controls, data privacy practices, and compliance frameworks (e.g., SOX, GxP, 21 CFR Part 11) is a plus. • Direct hands-on experience implementing and G&A and/or GxP computerized systems. • Scripting and programming language experience a strong plus. • Strong process improvement skills and orientation. • Must have proven business and technology skills, with success providing customer-oriented technology solutions environment. • Working understanding of SOX, GAMP and or 21CFR Part 11. • Working knowledge of authoring computer system validation documentation.

🏖️ Benefits

• None specified