Cadence
B2B • Finance
Cadence is a leading language solution provider specializing in offering interpretation, translation, and transcription services to the global business and investment community. They connect clients with top linguistic talent and technologies, ensuring high-quality multilingual interactions in business meetings, conference calls, and document translations. With over 10 years of experience and a team of more than 50 members, Cadence serves a wide range of clients, including investors, consultancies, and corporations. The company is known for its rapid response times, dedicated project management, and high compliance standards, tailoring its services to meet the specific business objectives of its clients.
11 - 50 employees
🤝 B2B
💸 Finance
💰 $650k Seed Round on 2017-07
Client Service Associate, Moderation
Job not on LinkedIn
August 1
Cadence
B2B • Finance
Cadence is a leading language solution provider specializing in offering interpretation, translation, and transcription services to the global business and investment community. They connect clients with top linguistic talent and technologies, ensuring high-quality multilingual interactions in business meetings, conference calls, and document translations. With over 10 years of experience and a team of more than 50 members, Cadence serves a wide range of clients, including investors, consultancies, and corporations. The company is known for its rapid response times, dedicated project management, and high compliance standards, tailoring its services to meet the specific business objectives of its clients.
11 - 50 employees
🤝 B2B
💸 Finance
💰 $650k Seed Round on 2017-07
📋 Description
• You’ll manage multiple projects each day. • Projects usually span over several weeks or months, across different languages and geographies. • You’ll be working closely with our other product teams on a daily basis. • You’ll communicate with clients via email, phone, or WeChat to understand their needs. • You’ll collaborate with colleagues to ensure the client’s expectations for quality, speed, and cost are met across products. • You’ll need to present that moderator’s profile or outsource new talent, depending on the project. • You’ll constantly evaluate project health, profitability, and client satisfaction. • You’ll need to align on expectations between clients and moderators. • You’ll follow up with clients after projects to ensure their satisfaction.
🎯 Requirements
• Bachelor’s degree in a related field. • 2+ years of experience within the market research industry. • Fluency in English. • Fluency in an additional language is a bonus. • Experience with Salesforce or similar CRM systems. • Excellent written and verbal communication and client service skills. • Strong organizational and multitasking abilities. • Ability to work under pressure in a fast-paced environment. • Ability to work effectively in both independent and team environments. • Goal-oriented, data-driven, growth-mindset, and highly motivated to succeed and take on challenges.
🏖️ Benefits
• 15 days annual leave. • Health insurance. • Annual allowance for professional development expenses.
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