Head of Sales Enablement

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October 14

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Candid Health

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Healthcare Insurance • Finance • SaaS

Candid Health is an innovative company providing a comprehensive revenue cycle automation platform tailored for healthcare providers. The platform helps streamline, automate, and optimize the entire revenue cycle, enabling healthcare organizations to enhance insurance collection rates and minimize billing issues. Candid Health offers seamless integration through modern APIs and direct connections with existing infrastructure, allowing for real-time opportunities to be pinpointed and claim issues to be prevented before they occur. This solution is particularly beneficial for fast-growing digital health companies aiming to improve financial health.

11 - 50 employees

⚕️ Healthcare Insurance

💸 Finance

☁️ SaaS

💰 $150k Seed Round on 2020-03

📋 Description

• Design and implement a comprehensive onboarding and continuous training program for the sales team, ensuring they are well-versed in our product, market positioning, and unique value proposition. • Work with our product and sales engineering team to reflect product updates and changes in our internal and external collateral. • Develop and maintain sales playbooks to streamline processes and messaging across customer touchpoints. • Manage and optimize CRM tools (Salesforce, HubSpot, etc.) to ensure effective tracking, lead follow-up, and closing strategies. • Provide competitive analysis and equip the sales team with the insights they need to position Candid Health effectively in the marketplace. • Collaborate with marketing to provide high-quality content (case studies, white papers, blog posts) that empowers the sales team to generate and nurture leads. • Partner with Marketing to ensure alignment between marketing campaigns and broader GTM strategy, maximizing lead conversion and customer engagement. • Partner with the BD team to help execute demand generation strategies to drive lead growth and accelerate sales pipeline development. • Work with the Product and Solution Consulting teams to develop and implement a product training program for all customer-facing teams to ensure deep understanding of product features, benefits, and fit within the market. • Ensure seamless integration of productivity and collaboration tools (CRM, communication platforms, etc.) across all GTM functions. • Continuously evaluate and improve the GTM tech stack, ensuring tools are optimized for efficiency and scalability. • Experience deploying content management and learning management systems

🎯 Requirements

• 7+ years of experience in GTM enablement, sales operations, or a related field at a fast-growing company. • Strong experience with sales and marketing tools (e.g., Salesforce, HubSpot, Outreach, LMS and CMS etc.) and an ability to integrate systems across departments. • Proven track record in developing training programs, sales playbooks, and enablement content that drive measurable improvements in sales performance. • Deep understanding of the sales process, lead management, and competitive dynamics in a B2B or healthcare context. • Exceptional communication skills, with the ability to convey complex information clearly and effectively across all levels of the organization. • Highly organized with a strong attention to detail and ability to manage multiple initiatives simultaneously. • Comfortable with data-driven decision making, and proficient with reporting and analytics tools (Excel, BI tools, etc.). • Strong project management skills and the ability to collaborate cross-functionally across teams and departments.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities