Canopy Growth Corporation
1001 - 5000 employees
🏠Manufacturing
🍽️ Food & Beverage
đź’Š Pharmaceuticals
Manufacturing • Food & Beverage • Pharmaceuticals
Canopy Growth Corporation is a world leading cannabis company dedicated to harnessing the potential of cannabis to enhance lives. With a focus on personal wellness, economic opportunity, and social justice, Canopy aims to demonstrate cannabis as a positive influence in society.
Veteran Care Coordinator
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Canopy Growth Corporation
1001 - 5000 employees
🏠Manufacturing
🍽️ Food & Beverage
đź’Š Pharmaceuticals
Manufacturing • Food & Beverage • Pharmaceuticals
Canopy Growth Corporation is a world leading cannabis company dedicated to harnessing the potential of cannabis to enhance lives. With a focus on personal wellness, economic opportunity, and social justice, Canopy aims to demonstrate cannabis as a positive influence in society.
đź“‹ Description
• Support veterans through appointment scheduling, triage, education, and ongoing assistance with Veterans Affairs Canada coverage • Facilitate counselling services and Veterans Affairs Canada assessments as needed • Manage calls and emails directed to the Veteran phone line or email account • Coordinate patient coverage by submitting registrations and supporting documents to Licensed Producers, verifying interim coverage eligibility, submitting documents to Medavie Blue Cross, and arranging vaporizer coverage • Handle inquiries from Medavie Blue Cross and Veterans Affairs Canada regarding patient information, invoice submissions, and payment issues • Manage Licensed Producer changes and coverage splits, following up with Medavie Blue Cross to prevent disruptions • Schedule and prepare appointments, ensuring relevant documentation is on file • Provide patient support, process documents, and schedule follow-up appointments • Conduct proactive follow-ups with veteran patients, monitor treatment progress, address medication access issues, and track outcomes in the EMR and tracking documents • Monitor prescription, exceptional coverage, and vaporizer coverage expiration dates • Collaborate with clinic teams to expedite patient care and enhance the patient experience • Maintain and update patient trackers with patient numbers, order confirmations, prescribed dosages, expiration dates, and vaporizer coverage • Perform other duties as assigned
🎯 Requirements
• Exceptional attention to detail and strong organizational skills • Knowledge of Licensed Producers and available medical cannabis products • Ability to educate patients on cannabis strains, consumption methods, and titration • Strong problem-solving skills in a fast-paced environment • Excellent verbal and written communication skills • Bilingualism preferred but not mandatory • Ability to adapt to changing priorities • Familiarity with medical terminology and pharmacology is an asset • Experience with EMR systems, Microsoft 365, and QuickBooks • Compassionate, patient-focused approach with strong interpersonal skills • Ability to work independently and collaboratively as part of a team
🏖️ Benefits
• Extended health and dental coverage • Paid vacation • Participation in the employer-supported retirement savings program • Ongoing professional advancement opportunities • Learning opportunities
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