New Patient Physiotherapist

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August 14

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Cantourage UK

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Healthcare • Pharmaceuticals • Wellness

Cantourage UK is a medical cannabis clinic that specializes in providing personalized cannabis treatments for patients with various health conditions, including pain, psychiatric disorders, neurology, gastroenterology, oncology, and palliative care. The clinic offers online consultations with specialist physicians to address individual health needs and develop tailored treatment plans. Their mission is to deliver compassionate care and empower patients through safe and effective medical cannabis solutions.

11 - 50 employees

Founded 2021

💊 Pharmaceuticals

🧘 Wellness

📋 Description

• The Role: You will act as our senior triage physiotherapist, reviewing referrals and clinical documentation (“paper triage”) and conducting structured telephone/video assessments to determine suitability for a clinical assessment. You will signpost patients to the right pathway, and contribute to continuous service improvement. This is a new role to the company, your role will be instrumental in supporting the service to develop the physiotherapy arm of the service. • Key Responsibilities: • Triage & Assessment: Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway. Deliver telephone/video triage using internal policies and best practise to support decision making. Identify exclusions, contraindications and safeguarding concerns and escalate in line with Montu policies and national guidance. • Care Coordination: Provide accurate and timeous record keeping. Signpost internally and externally, escalate and refer internally as required. • Service Development & Quality: Lead or contribute to pathway audits, SOP updates, and outcome measurement (e.g., PROMs, time‑to‑treatment metrics). Support creation of patient education materials and digital triage scripts. Champion clinical governance, incident reporting, and continuous improvement. Lead or contribute to service development for physiotherapists in the company. • Skills, Experience and Qualifications: Essential: HCPC‑registered Physiotherapist; member of CSP (or equivalent). Minimum 5 years’ post‑registration experience with at least 2 at Band 6+ level; strong clinical background. Demonstrable expertise in remote/telephone triage and safety‑netting. Advanced clinical reasoning, confident autonomous decision‑maker. Excellent written and verbal communication; able to translate complex info into patient‑friendly language. Comfortable working in a fast‑paced, tech‑enabled environment (EMRs, telehealth platforms, digital PROMs). Understanding of safeguarding, GDPR, and clinical governance frameworks. Desirable: Experience in pain management services, cannabis‑based medicinal products, or other adjunctive therapies. Prior work within a start‑up/scale‑up or busy healthcare setting. Experience creating SOPs, audits, or service redesign projects. • What we offer: Competitive salary; 25 days holiday (rising to 30 after one year) + bank holidays; 5% matched pension; Cycle-to-work scheme; Opportunities for development and growth; A dynamic and supportive work environment.

🎯 Requirements

• HCPC‑registered Physiotherapist; member of CSP (or equivalent). • Minimum 5 years’ post‑registration experience with at least 2 at Band 6+ level; strong clinical background. • Demonstrable expertise in remote/telephone triage and safety‑netting. • Advanced clinical reasoning, confident autonomous decision‑maker. • Excellent written and verbal communication; able to translate complex info into patient‑friendly language. • Comfortable working in a fast‑paced, tech‑enabled environment (EMRs, telehealth platforms, digital PROMs). • Understanding of safeguarding, GDPR, and clinical governance frameworks.

🏖️ Benefits

• Competitive salary • 25 days holiday (rising to 30 after one year) + bank holidays • 5% matched pension • Cycle-to-work scheme • Opportunities for development and growth • A dynamic and supportive work environment