Strategic Customer Development Manager – Business Cards & Payments

November 18

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Logo of Capital One

Capital One

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

📋 Description

• Manage a portfolio of clients with key focus on retention, growth and risk management • Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards • Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration • Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior • Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities • Resolve issues and provide solutions to clients in a timely manner • Monitor portfolio metrics and perform quarterly account reviews • Partner across the value chain to meet client needs • Seek new business referrals once relationships have been established

🎯 Requirements

• At least 5 years of experience in a Business Client facing role • Bachelor’s Degree or military experience preferred • At least 7 years of experience in a Business Client facing role preferred • At least 2 years of experience supporting business credit card products preferred • 1+ years of experience using Salesforce.com , Microsoft Office and Google Applications

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development • Bonuses • Comprehensive and inclusive set of health, financial and other benefits

Apply Now

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