Senior Professional Services Consultant

11 hours ago

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CaptivateIQ

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Finance • Software as a Service (SaaS) • Enterprise

CaptivateIQ is a modern sales commission solution that helps businesses to significantly improve revenue performance. By automating and simplifying the entire commission process, it allows sales teams to focus on selling rather than administrative tasks. The platform offers tools for real-time visibility and analytics, which motivate sales representatives and offer insights to sales leaders. CaptivateIQ's solution is flexible, transparent, and designed to scale with growing businesses, offering features like AI-powered intelligence and SmartGrid™ technology. Notably, it caters to various industries such as financial services, manufacturing, media and entertainment, among others, providing a strategic advantage in managing and optimizing sales performance management initiatives.

201 - 500 employees

Founded 2017

💸 Finance

🏢 Enterprise

💰 $100M Series C on 2022-01

📋 Description

• Work closely with customers and other members of the Customer Experience team to deliver best-in-class professional services to our customers • Lead, manage and complete implementation and other customer projects • Become an expert in using CaptivateIQ • Expand your understanding of sales commission structures and design best-practice calculation configurations within CaptivateIQ • Understand customer plan requirements and design system configurations maximizing modeling efficiency and repeatability • Configure and test implementations based on customers’ unique needs • Confidence and experience to step into any technical situation to support customer or consultant teams and provide best-in-class recommendations • Highly skilled at prioritization for self and others' expectation management, and practicing project management methodology • Ability to scope new implementation or post-implementation services and support negotiations. • Leads customer onboarding to CX or new engagement post go live. Ensure successful handover between the different cross-functional teams and the consultant teams assigned to the project. • Proactively defines, adopts, and follows team and company best practices and processes at all

🎯 Requirements

• 6+ years of work experience, with complex sales compensation plans and modeling approaches • Top-notch experience developing and maintaining calculations for large data sets using spreadsheets, databases, or data visualization and modeling tools • Highly organized, analytical and detail-oriented • Friendly and obsessively customer-focused and service-oriented • Ability to work independently in a fast-paced, deadline-oriented environment • Experience directly working with customers (external or internal)

🏖️ Benefits

• Only emails from @captivateiq.com should be trusted. • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following: • - Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc. • - Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. • - Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ. • - Ask candidates to make a payment in order to be considered for a position. • - Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc. • - Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.