Procurement, Production Operations Manager

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October 21

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Caraway Home

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Retail • eCommerce

Caraway Home is a company specializing in high-quality kitchenware and cooking essentials. Known for their non-toxic, ceramic-coated cookware, Caraway combines thoughtful design with functionality to offer aesthetically pleasing and safe cooking solutions. Their product range includes cookware sets, bakeware, food storage options, and an array of kitchen accessories, all designed to make cooking easier and more enjoyable. Caraway is committed to providing kitchenware that is free from harmful chemicals, ensuring a healthier cooking experience. The company also emphasizes convenience with easy-to-use storage solutions and customer-friendly purchase policies.

11 - 50 employees

Founded 2018

🛒 Retail

🛍️ eCommerce

💰 $35M Series A on 2022-09

📋 Description

• Production & Procurement Management: Draft, issue, and manage purchase orders with global vendors, ensuring all specifications, pricing, and timelines are accurate and up to date. • Monitor production schedules, proactively track progress, and resolve delays through direct coordination with suppliers. • Communicate production updates and potential risks to cross-functional partners across both new and existing product categories. • Oversee product sampling logistics—from factory sample requests to internal coordination, review management, and timing communication. • Inventory & Data Oversight: Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy. • Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors. • Category & Supplier Ownership: Serve as the primary procurement & production contact for designated categories (e.g., Kitchenware and Electrics), ensuring they scale with the same reliability and rigor as core categories. • Establish and strengthen supplier relationships by developing multi-tier (supplier and sub-supplier) visibility to increase capacity, reduce inefficiencies, and mitigate risks. • Support cost strategy and pricing discussions with suppliers to enhance competitiveness, stability, and long-term partnership value—translating data insights into actionable procurement decisions. • Partner with the compliance team to help suppliers navigate evolving trade regulations, documentation requirements, and quality standards across regions. • Manage and maintain supplier scorecards that evaluate On-Time-In-Full (OTIF), quality, lead time adherence, and responsiveness. • Collaborate cross-functionally to develop and implement standardized frameworks for supplier onboarding, qualification, and performance review to scale vendor accountability. • Operational Improvement: Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning. • Create and maintain SOPs for critical workflows to ensure consistency and scalability.

🎯 Requirements

• 5+ years of experience in global procurement or production operations • Demonstrated ability to build and manage supplier networks globally, including coordinating across multiple subvendors and factories, and building redundancy into the supply base. • Deep experience managing specific product lines or categories, driving supplier performance, cost savings, and measurable financial outcomes. • Skilled at designing and implementing scorecards, KPIs, and reporting systems that create transparency and drive measurable performance improvements. • Familiarity with international trade processes and third-party quality control practices. • Proven ability to break down and present complex Procurement concepts, data, and workflows to team members in simple, digestible ways; expert communication with both internal and external partners • Experience managing and executing production operations with vendors in Southeast Asia. • Flexibility to work across time zones to align with global operations. • Proficient in ERP and analytics tools to monitor OTIF, lead times, and cost drivers, collaborating with Planning and Finance teams to translate insights into operational decisions. • Ability to evaluate supplier capacity against demand forecasts and anticipate risks tied to production constraints or component availability, and recommend proactive mitigation strategies. • Strong communication and collaboration skills, partnering effectively with Planning, Finance, Logistics, and Product Development to deliver aligned outcomes and proactively address risks. • Bachelors in Finance, Merchandising, Supply Chain Management or similar field preferred • Ability to speak Mandarin a plus, but not required.

🏖️ Benefits

• Equity: We believe in our product and that the sky's the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it. • 401k: A 3% company match to help you plan for for your future • Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA/HSA/Dependent Care FSA’s • Parental Leave: Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody • A Setup that works for you: From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked! • Elevate your Workspace: Annual reimbursements for you to elevate your workspace , from standing desks to desktop succulents, you got it! • Fully Remote: Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most. • Coworking Reimbursement: Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office. • Events + Swag: Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag! • Leveling Up with Caraway: In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to all full-time employees to support their professional development aspirations! • #AwayFromCaraway: We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days. • Wellness Reimbursement: Monthly reimbursements for you to stay well . From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them. • Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too! • Home Upgrade(s): Complimentary product as a new hire + continuous to expand your Caraway Home collection.