Senior Engagement Manager – Enterprise

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6 days ago

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Carbon60

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Cloud Computing • Technology • Security

Carbon60 is a leading Canadian managed cloud services provider that specializes in simplifying cloud management for various organizations. They offer an extensive range of services including managed private, public, and edge clouds, cloud backup and disaster recovery, cloud security, and migration services. Carbon60 is recognized for its expertise in managing complex performance, security, and compliance requirements across multiple sectors including financial services, healthcare, public, and technology sectors. Their cloud solutions are designed to be secure, compliant, and optimized, offering 24x7x365 support with a focus on delivering high-quality, reliable, and flexible cloud-based solutions to empower their clients' cloud journey.

51 - 200 employees

🔐 Security

💰 Private Equity Round on 2019-01

📋 Description

• Lead a portfolio of interconnected projects and large, multi-year programs for strategic enterprise clients. • Establish and maintain relationships with key stakeholders, providing high-level strategic guidance and project updates. • Oversee the financial health of engagements, from a single project to a full portfolio. • Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans. • Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure projects meet client expectations. • Establish and maintain scalable project management practices. • Monitor resource needs and allocations across projects to ensure appropriate staffing. • Manage scope, schedules, budgets, change orders, risks, and delivery KPIs for one or more concurrent enterprise engagements. • Ensure the right people are in the right roles at the right time, balancing customer needs with internal team capacity. • Report project outcomes and/or risks to the appropriate management channels, with the ability to escalate issues as necessary based on project work plans and their potential impact on the enterprise. • Work in close collaboration with the sales team to proactively identify new opportunities for growth within client accounts. • Actively lead and guide clients through the organizational changes associated with enterprise-level projects. • Actively participate in building and improving delivery processes to maximize efficiency, quality, and scalability.

🎯 Requirements

• 7+ years of project and program management experience in a professional services or consulting environment, with a focus on enterprise-level projects (>$1M) • Proven track record of successfully managing a portfolio of projects for Enterprise clients. • Expertise in managing Enterprise/ISV project delivery finances, including P&L responsibility, budget forecasting, and reporting for multiple engagements. • Exceptional executive communication and presentation skills, with a history of presenting to C-suite and other senior-level stakeholders. • Advanced problem-solving, negotiation, and conflict resolution skills to navigate complex enterprise environments. • A 'make it happen' mentality with a strong sense of ownership and accountability. • Experience with project management software (JIRA, Confluence, etc.) and program governance best practices. • Comfortable working in a fast-paced, dynamic environment with competing priorities. • Proven experience with escalation management and proactive guardrails for delivery quality, budget, timelines

🏖️ Benefits

• Competitive compensation package • Retirement Savings Matching Program (RRSP) • Access to the latest tech • Partnership with Perkopolis Discounts • Flexibility & Time Off • Remote first work environment • Flexible work hours & location • Paid parental leave options • Health & Wellness • Employer paid health & dental premiums • GreenShield+ Counselling • Mental Health • $500 in Health Care Spending Account annually • Growth & Development • Peer recognition rewards